
Free live chat, inbox and AI helpdesk for your website
Re:amaze records 455,787 monthly visits with +3.6% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. Unthread records 27,017 monthly visits with -22.2% growth and Free Trial, Paid, Contact for Pricing pricing.

The AI-native helpdesk that turns Slack and Teams chats into resolved tickets
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | reamaze.com | unthread.io |
| Pricing Model | Free Trial, Paid, Contact for Pricing | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 455.79K (455,787) | 27.02K (27,017) |
| MoM Traffic Delta | +16.04K (+3.6%) | -7.69K (-22.2%) |
| Primary Market & Share | 🇺🇸 United States (55.5%) | 🇺🇸 United States (38%) |
| Direct Visits / mo | 303.48K | 15.48K |
| User Rating | 4.5 | 4.4 |
| Supported Platforms | Website | Website |

AI-powered shared inbox, live chat, and helpdesk for online businesses
Bring email, live chat, social media, SMS, VoIP, and video conversations into one collaborative inbox with assignments, notes, and shared views.
A trainable AI agent handles customer chats 24/7, while AI assists with reply drafting, conversation summaries, and sentiment analysis.
Deploy pre-built or custom chatbots and proactive Cues to engage site visitors and automate common support and sales conversations.
Publish a branded, embeddable knowledge base and a status page so customers can find answers and stay informed during incidents.

The AI-native helpdesk that turns Slack and Teams chats into resolved tickets
Detect and create tickets from channel threads or private bot DMs, so requests become trackable work without asking anyone to leave their chat app.
AI combines the conversation, requester history, connected knowledge and live systems data to answer questions and take actions rather than merely routing them.
Resolved conversations are turned into new or updated documentation, so the knowledge base stays current and future questions are deflected automatically.
Trigger approvals, updates and multi-step workflows across Jira, Linear, HubSpot, Salesforce, Workday, Okta, Stripe and other connected tools, plus Zapier, Make and webhooks.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service with a natively integrated AI agent

Offers industry-leading AI customer support and proactive messaging, but at a significantly higher enterprise price point.
Offers industry-leading AI customer support and proactive messaging, but at a significantly higher enterprise price point.

Deeply tailored for e-commerce customer support automation, but with less generalized multi-channel live chat configuration.

AI-powered customer conversation platform for B2C messaging at scale
AI-powered customer conversation platform for B2C messaging at scale
Provides robust omnichannel live chat and shared inbox features, but with a more developer-friendly interface.
Provides robust omnichannel live chat and shared inbox features, but with a more developer-friendly interface.
SpecialistSpecializes in autonomous ticket resolution using internal knowledge bases, but lacks traditional live chat widget tools.
SpecialistSpecializes in autonomous ticket resolution using internal knowledge bases, but lacks traditional live chat widget tools.

Features easy-to-deploy AI customer service bots and live chat, but lacks Reamaze's advanced shared inbox depth.
Features easy-to-deploy AI customer service bots and live chat, but lacks Reamaze's advanced shared inbox depth.

SpecialistCustom AI agents trained on your documentation and knowledge base
SpecialistCustom AI agents trained on your documentation and knowledge base

AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands

SpecialistAgentic B2B support platform unifying every channel, AI agents, and customer context
SpecialistAgentic B2B support platform unifying every channel, AI agents, and customer context

AI-first help desk that resolves tickets, not just sorts them