# Wasapi

Selon la télémétrie OpenAITools.app vérifiée le 2026-11-11, Wasapi (wasapi.io) est une plateforme d'IA indexée sous Assistant IA générant 58,49 k visites mensuelles avec un delta de trafic mensuel de +1,01 k (+1,8 %). Son marché géographique principal est Colombie (64,7 % de part de trafic), et elle fonctionne selon un modèle tarifaire Essai gratuit, Payant. Les principales alternatives concurrentes par volume mensuel incluent Callbell (487,98 k visites/mois), Chaport (1,46 M visites/mois), Notbot (470,47 k visites/mois).

Wasapi is a multi-agent WhatsApp platform for sales and support teams. It combines a shared smart inbox, multi-agent and multi-line management, AI chatbots and assistants, sales funnels, bulk campaigns over the official WhatsApp API, Instagram and Messenger channels, and a documented API with Make automations.

## Télémétrie et spécifications clés

| Métrique | Valeur |
| :--- | :--- |
| Nom de l'outil | Wasapi |
| Identifiant | wasapi-io |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Domaine officiel | wasapi.io |
| URL du site web | https://wasapi.io |
| Catégories | Assistant IA, Chatbot IA, Service client IA, Assistant commercial IA, Marketing IA, AI API, Générateur de réponses IA, Réseaux sociaux IA |
| Modèle tarifaire | Essai gratuit, Payant |
| Visites mensuelles | 58 485 |
| Variation du trafic mensuel | 1 010 |
| Taux de croissance mensuel | +1,8 % |
| Marché principal | Colombie |
| Part de marché | 64,7 % |
| Visites directes | 38 564 |
| Visites de recherche organique | — |
| Visites sociales | — |
| Visites par référencement | 923 |
| Visites par e-mail | 5 595 |
| Score d'avis | 4,2 |
| Nombre d'enregistrements | 1 |
| Plateformes prises en charge | Site web |
| Plateformes de facturation | stripe |
| Attributs | Fonctionnalités: Site web; Tarification: Essai gratuit; Tarification: Payant |
| Étiquettes | Automatisation WhatsApp, Chatbot IA, service client, Envoi de messages en masse, Intégration CRM, Intégration e-commerce, Support multi-agents, WhatsApp API, collaboration d'équipe |

## Aperçu

Wasapi is a multi-agent WhatsApp platform for sales and support teams. It combines a shared smart inbox, multi-agent and multi-line management, AI chatbots and assistants, sales funnels, bulk campaigns over the official WhatsApp API, Instagram and Messenger channels, and a documented API with Make automations.

## Tarifs et offres

Free trial available, then paid tiers billed monthly or annually. Equipo is $99/month (3 agents, 2 WhatsApp lines, 5,000 active contacts, 30,000 AI credits), Empresa $229/month (10 agents, 5 lines, 15,000 contacts, 70,000 AI credits), and Corporativo $599/month (30 agents, 15 lines, 60,000 contacts, 200,000 AI credits). Annual billing gives two months free. Add-ons cover extra agents ($25/mo each), lines ($45/mo each), contact packs and AI credit packs. Meta's template-message charges are separate.

## Fonctionnalités clés et capacités

- **Smart Multi-Agent Inbox:** A shared chat system with open, pending and closed states, live agent collaboration, smart auto-assignment and quick replies so hundreds of conversations never sit unanswered.
- **Multi-Line & Team Control:** Centralize multiple WhatsApp lines (sales, support, billing) in one panel, give each agent their own secure login with roles and permissions, and supervise everything in real time.
- **AI Chatbots & Assistants:** Trainable bots handle repetitive questions 24/7, qualify leads, and blend with human agents in hybrid flows, with API-based lookups and your own OpenAI key optional.
- **Bulk Campaigns via Official API:** Send personalized, segmented campaigns to thousands of contacts through the official WhatsApp Business API with delivery, read and reply reporting.
- **Instagram & Messenger in One Inbox:** Connect Facebook and Instagram so the same agent assignment rules, chatbot and per-channel reports apply across every social channel.

## Cas d'usage principaux

- **Stop losing conversations (Customer support manager):** Route hundreds of daily WhatsApp chats to specific agents with statuses, transfers and live supervision so no customer is left in a void and quality stays auditable.
- **Turn chats into pipeline (Sales team lead):** Use the visual sales funnel to track each lead's stage and value, prioritize hot prospects, and let AI assistants qualify and follow up automatically.
- **Run compliant bulk campaigns (Marketing manager):** Send segmented template campaigns to thousands of contacts over the official API, and measure delivery, reads and replies per campaign.
- **Wire WhatsApp into the stack (Integrations developer):** Use the REST API, webhooks and Make connectors to sync WhatsApp with a CRM, e-commerce platform, calendar, or payment flow.

## Forces

- Official WhatsApp Business API keeps the number safe from automation blocks
- True multi-agent and multi-line design with granular roles and real-time supervision
- AI chatbots, sales funnels and bulk campaigns under one roof
- Deep integration layer: REST API, webhooks, WhatsApp Flows and Make automations
- Instagram and Messenger fold into the same inbox and reporting

## Limites

- Pricing scales fast: the entry Equipo tier covers only 3 agents and 2 WhatsApp lines
- Meta charges message-template conversations on top of the platform fee, so total cost is usage-dependent
- Contact and AI-credit limits require paid add-on packs once teams grow
- Full value depends on successful WhatsApp Business API onboarding for your number

## Questions fréquentes

### How is Wasapi priced?
Wasapi is a cloud subscription for the platform itself, billed monthly or annually with no lock-in contract. Separately, Meta charges when your business starts a conversation with a template message (marketing, utility, or authentication). Conversations a customer starts are free and unlimited if you reply within 24 hours.

### What counts as an active contact?
Active contacts are the people your team actually chatted with during the month — either they wrote to you or you wrote to them. Contacts sitting unused in your address book don't count until a chat happens that month.

### Does Wasapi support channels besides WhatsApp?
Yes. Wasapi connects Instagram and Messenger so the same team, chatbot, statuses, transfers and reports work across all three channels from one inbox.

### Can I query my account with an AI assistant?
Yes. You can connect Claude or ChatGPT to your account via MCP and ask about conversations, contacts and reports in plain language, and it can draft actions like messaging or tagging a contact with your approval.

### Quel est le trafic mensuel et la tendance de croissance de Wasapi ?
Wasapi reçoit actuellement 58,49 k visites mensuelles, avec une variation de trafic mensuelle de +1,01 k (taux de croissance de +1,8 %). Son marché source principal est Colombie (64,7 % de part), dont 38,56 k visites directes/mois et — visites de recherche organique/mois.

### Wasapi est-il gratuit ? Quel est son modèle tarifaire ?
Wasapi fonctionne selon un modèle tarifaire Essai gratuit, Payant. Free trial available, then paid tiers billed monthly or annually. Equipo is $99/month (3 agents, 2 WhatsApp lines, 5,000 active contacts, 30,000 AI credits), Empresa $229/month (10 agents, 5 lines, 15,000 contacts, 70,000 AI credits), and Corporativo $599/month (30 agents, 15 lines, 60,000 contacts, 200,000 AI credits). Annual billing gives two months free. Add-ons cover extra agents ($25/mo each), lines ($45/mo each), contact packs and AI credit packs. Meta's template-message charges are separate. Les plateformes de facturation et de paiement prises en charge incluent : stripe.

### Quelles sont les meilleures alternatives à Wasapi en 2026 ?
Sur la base du trafic de catégorie et de l'adéquation des fonctionnalités sur OpenAITools.app, les cinq principales alternatives à Wasapi sont : 1. Callbell (487,98 k visites/mois); 2. Chaport (1,46 M visites/mois); 3. Notbot (470,47 k visites/mois); 4. AiSensy (811,79 k visites/mois); 5. tawk.to (5,73 M visites/mois).

### Quelles plateformes et capacités d'IA principales Wasapi prend-il en charge ?
Wasapi est classé sous Assistant IA, Chatbot IA, Service client IA, Assistant commercial IA, prend en charge les plateformes suivantes : Site web, et ses étiquettes de capacités principales incluent : Automatisation WhatsApp, Chatbot IA, service client, Envoi de messages en masse, Intégration CRM, Intégration e-commerce.

## Alternatives

| Nom de l'outil | Visites mensuelles | Modèle tarifaire | Comparer |
| :--- | :--- | :--- | :--- |
| [Callbell](https://openaitools.app/fr/tool/callbell) | 487 975 | Freemium, Essai gratuit, Payant, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/callbell-vs-wasapi-io) |
| [Chaport](https://openaitools.app/fr/tool/chaport-com) | 1 458 924 | Freemium | [Comparer](https://openaitools.app/fr/compare/chaport-com-vs-wasapi-io) |
| [Notbot](https://openaitools.app/fr/tool/notbot) | 470 467 | Freemium, Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/notbot-vs-wasapi-io) |
| [AiSensy](https://openaitools.app/fr/tool/aisensy) | 811 787 | Freemium | [Comparer](https://openaitools.app/fr/compare/aisensy-vs-wasapi-io) |
| [tawk.to](https://openaitools.app/fr/tool/abdul-malik-ibrahim-jaber-hassan) | 5 726 823 | Freemium | [Comparer](https://openaitools.app/fr/compare/abdul-malik-ibrahim-jaber-hassan-vs-wasapi-io) |
| [SendWo](https://openaitools.app/fr/tool/sendwo) | 44 236 | Freemium, Essai gratuit | [Comparer](https://openaitools.app/fr/compare/sendwo-vs-wasapi-io) |
| [Gallabox](https://openaitools.app/fr/tool/gallabox) | 138 074 | Essai gratuit, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/gallabox-vs-wasapi-io) |
| [BotSailor](https://openaitools.app/fr/tool/botsailor) | 50 556 | Freemium, Payant | [Comparer](https://openaitools.app/fr/compare/botsailor-vs-wasapi-io) |
| [Landbot AI](https://openaitools.app/fr/tool/landbot-ai) | 91 588 | Freemium, Essai gratuit, Payant, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/landbot-ai-vs-wasapi-io) |
| [SaleWisely](https://openaitools.app/fr/tool/salewisely) | 187 721 | Freemium, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/salewisely-vs-wasapi-io) |
| [Wabo.ai](https://openaitools.app/fr/tool/wabo-ai) | 1 044 | Tarifs sur demande, Gratuit | [Comparer](https://openaitools.app/fr/compare/wabo-ai-vs-wasapi-io) |
| [EZContact](https://openaitools.app/fr/tool/ezcontact) | 3 888 | Payant | [Comparer](https://openaitools.app/fr/compare/ezcontact-vs-wasapi-io) |

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Source : https://openaitools.app/fr/tool/wasapi-io