# Crisp

According to OpenAITools.app telemetry verified on 2026-10-07, Crisp (crisp.chat) is an AI platform indexed under AI Chatbot generating 1.39M monthly visits with a month-over-month traffic delta of -88.28K (-6%). Its primary geographic market is France (10.3% traffic share), and it operates on a Free Trial, Paid, Contact for Pricing, Free pricing model. Top competing alternatives by monthly volume include ChatGPT (6.05B visits/mo), Google Gemini (2.64B visits/mo), Claude (1.25B visits/mo).

The AI customer support platform with an omnichannel inbox and AI agents.

## Key Telemetry & Specifications

| Metric | Value |
| :--- | :--- |
| Tool Name | Crisp |
| Handle | crisp-chat |
| Official Domain | crisp.chat |
| Website URL | https://crisp.chat |
| Categories | AI Chatbot, AI Knowledge Base, AI Customer Service, AI CRM |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free |
| Monthly Visits | 1,387,604 |
| MoM Traffic Change | -88,284 |
| MoM Growth Rate | -6% |
| Primary Market | France |
| Market Share | 10.3% |
| Direct Visits | 1,145,380 |
| Organic Search Visits | 0 |
| Social Visits | 0 |
| Referral Visits | 55,527 |
| Email Visits | 46,337 |
| Review Score | 5 |
| Saved Count | 0 |
| Supported Platforms | Website |
| Billing Platforms | paddle |
| Attributes | Features: Website; Pricing: Free Trial; Pricing: Paid; Pricing: Contact for Pricing; Pricing: Free |
| Tags | Business Messaging, Customer Support, Live Chat, CRM, Chatbot, Knowledge Base, Omnichannel, Automation, Team Inbox, Ticketing System |

## Overview

Crisp is an AI-first customer support suite. Its omnichannel shared inbox centralizes conversations from channels such as the website chat widget, email, WhatsApp, Messenger and Instagram. Teams can build AI agents in a no-code workflow builder by training on their website, PDFs and knowledge base articles, then deploy them across channels to automate inquiries. Crisp also includes a knowledge base for self-service help, a support CRM, support analytics and a chat widget for websites and mobile apps, plus a developer hub with a chat SDK for building AI agents.

## Pricing & Plans

Free trial and free tier with paid plans; all Crisp features are available in a 14-day free trial with no card required. See the official pricing page for plan details.

## Strengths

- Combines inbox, AI agents, knowledge base, CRM and analytics in one platform
- No-code AI agent builder trained on your own website, PDFs and help articles

## Frequently Asked Questions

### What is Crisp's monthly traffic and growth trend?
Crisp currently receives 1.39M monthly visits, with a month-over-month traffic change of -88.28K (-6% growth rate). Its primary source market is France (10.3% share), including 1.15M direct visits/mo and 0 organic search visits/mo.

### Is Crisp free? What is its pricing model?
Crisp operates on a Free Trial, Paid, Contact for Pricing, Free pricing model. Free trial and free tier with paid plans; all Crisp features are available in a 14-day free trial with no card required. See the official pricing page for plan details. Supported billing and checkout platforms include: paddle.

### What are the best Crisp alternatives in 2026?
Based on OpenAITools.app category traffic and feature fit, the top five alternatives to Crisp are: 1. ChatGPT (6.05B visits/mo); 2. Google Gemini (2.64B visits/mo); 3. Claude (1.25B visits/mo); 4. DeepSeek (372.76M visits/mo); 5. OpenAI Platform (234.68M visits/mo).

### Which platforms and core AI capabilities does Crisp support?
Crisp is classified under AI Chatbot, AI Customer Service, AI Knowledge Base, AI CRM, supports the following platforms: Website, and its core capability tags include: Business Messaging, Customer Support, Live Chat, CRM, Chatbot, Knowledge Base.

## Alternatives

| Tool Name | Monthly Visits | Pricing Model | Compare |
| :--- | :--- | :--- | :--- |
| [ChatGPT](https://openaitools.app/tool/chatgpt-4) | 6,048,022,723 | Freemium | [Compare](https://openaitools.app/compare/chatgpt-4-vs-crisp-chat) |
| [Google Gemini](https://openaitools.app/tool/gemini-gemini-advanced) | 2,637,398,242 | Freemium | [Compare](https://openaitools.app/compare/crisp-chat-vs-gemini-gemini-advanced) |
| [Claude](https://openaitools.app/tool/claude-2) | 1,253,439,413 | Freemium | [Compare](https://openaitools.app/compare/claude-2-vs-crisp-chat) |
| [DeepSeek](https://openaitools.app/tool/deepseek) | 372,761,591 | Freemium | [Compare](https://openaitools.app/compare/crisp-chat-vs-deepseek) |
| [OpenAI Platform](https://openaitools.app/tool/openai) | 234,678,639 | Paid | [Compare](https://openaitools.app/compare/crisp-chat-vs-openai) |
| [Grok](https://openaitools.app/tool/grok) | 203,846,050 | Freemium | [Compare](https://openaitools.app/compare/crisp-chat-vs-grok) |
| [Character.AI](https://openaitools.app/tool/character-ai) | 154,156,370 | Freemium | [Compare](https://openaitools.app/compare/character-ai-vs-crisp-chat) |
| [JanitorAI](https://openaitools.app/tool/janitorai) | 125,494,484 | Freemium | [Compare](https://openaitools.app/compare/crisp-chat-vs-janitorai) |
| [SpicyChat AI](https://openaitools.app/tool/spicychat-ai) | 69,595,866 | Freemium | [Compare](https://openaitools.app/compare/crisp-chat-vs-spicychat-ai) |
| [Candy AI](https://openaitools.app/tool/candy-ai) | 68,041,908 | Freemium | [Compare](https://openaitools.app/compare/candy-ai-vs-crisp-chat) |
| [Hostinger AI Website Builder & Hosting](https://openaitools.app/tool/hostinger-1-click-openclaw) | 54,534,226 | Paid | [Compare](https://openaitools.app/compare/crisp-chat-vs-hostinger-1-click-openclaw) |
| [PolyBuzz](https://openaitools.app/tool/polybuzz) | 52,980,967 | Freemium | [Compare](https://openaitools.app/compare/crisp-chat-vs-polybuzz) |

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Source: https://openaitools.app/tool/crisp-chat