# Quo (formerly OpenPhone)

According to OpenAITools.app telemetry verified on 2026-11-11, Quo (formerly OpenPhone) (openphone.com) is an AI platform indexed under AI Customer Service generating 138.56K monthly visits with a month-over-month traffic delta of -14.04K (-9.2%). Its primary geographic market is United States (87% traffic share), and it operates on a Free Trial, Paid pricing model. Top competing alternatives by monthly volume include Dialpad (2.76M visits/mo), JustCall (780.29K visits/mo), CallHippo (273.07K visits/mo).

Shared business phone system where your team and AI agents work together

## Key Telemetry & Specifications

| Metric | Value |
| :--- | :--- |
| Tool Name | Quo (formerly OpenPhone) |
| Handle | openphone |
| Status | active |
| Origin | official |
| Maintenance | active |
| Official Domain | openphone.com |
| Website URL | https://www.openphone.com |
| Categories | AI Customer Service, AI Agent, AI Call Center, AI Assistant, AI Summarizer, AI Transcription |
| Pricing Model | Free Trial, Paid |
| Monthly Visits | 138,564 |
| MoM Traffic Change | -14,037 |
| MoM Growth Rate | -9.2% |
| Primary Market | United States |
| Market Share | 87% |
| Direct Visits | 86,949 |
| Organic Search Visits | — |
| Social Visits | — |
| Referral Visits | 39,238 |
| Email Visits | 4,136 |
| Review Score | 4.7 |
| Saved Count | 2 |
| Supported Platforms | Website |
| Billing Platforms |  |
| Attributes | Features: Website; Pricing: Free Trial; Pricing: Paid |
| Tags | Business phone system, VoIP, Collaboration, CRM, AI, Call summaries, Transcripts, Messaging, Team communication, Virtual phone number, Call routing, SMS messaging, Toll-free numbers, Vanity numbers |

## Overview

OpenPhone has rebranded to Quo, and the website now redirects to quo.com, but the product is the same collaborative business phone system it always was — now positioned more explicitly around the idea that people and AI agents share the same phone line. Teams get one or more business numbers, shared inboxes for calls and texts, and a mobile and desktop app that keeps everyone aligned on who talked to which customer.

The AI layer is the main thing that has changed. Sona, Quo's AI agent, answers calls when your team cannot, captures the details, and hands the conversation back to a human when it matters. Recorded calls come back transcribed and summarized so nobody has to take notes, and there is a public MCP server plus an API so your own agent can read the data and act on it. One-click connectors for Claude and ChatGPT let those assistants work with your call and text history.

Operationally, Quo covers the standard business phone toolkit: shared numbers, call routing and phone menus, voicemail with transcription, SMS and MMS messaging, analytics and oversight, and integrations with the CRM and help-desk tools teams already use — HubSpot, Salesforce, Zapier, Slack, Clio, Jobber and many more. The company says it powers conversations for more than 90,000 businesses, and porting an existing number over is a supported, guided process.

## Pricing & Plans

Free trial available with paid per-user plans; enterprise and volume pricing on request — see the pricing page for current tiers and number costs.

## Key Features & Capabilities

- **Shared numbers and team inboxes:** Give a whole team one business number with shared access to calls, voicemails and text threads, so nobody double-answers a customer.
- **Sona, the AI phone agent:** An AI agent answers incoming calls when the team is unavailable, collects the key details, and routes the conversation to a human when needed.
- **Transcription and call summaries:** Recorded calls are transcribed and summarized automatically, removing manual note-taking and making follow-up easier.
- **AI tool connectors and an MCP server:** Connect Claude, ChatGPT or your own agent to call and message data through one-click integrations, a public MCP server and an API.
- **Deep CRM and workflow integrations:** Sync conversations with HubSpot, Salesforce, Pipedrive, Zoho, Slack, Zapier and industry tools like Clio, Jobber and Housecall Pro.

## Strengths

- Calls, texts and voicemail in one shared workspace instead of fragmented personal phones
- AI answering covers after-hours and overflow without hiring more staff
- Automatic transcription and summaries remove manual call notes
- Very broad integration and API coverage, including MCP for AI assistants

## Limitations

- Costs scale per user, so larger teams should model the total spend
- The AI agent is a supplement to human coverage, not a full contact-centre replacement
- Some advanced routing and analytics features require higher-tier plans

## Frequently Asked Questions

### Is OpenPhone still OpenPhone?
The company rebranded to Quo and the openphone.com domain now redirects to quo.com. It is the same business phone product under a new name.

### What does the AI agent do?
Sona answers calls your team misses, gathers details from the caller, and hands the conversation to a person when it needs to — useful for after-hours and busy periods.

### Can I keep my existing number?
Yes, porting is supported with step-by-step guidance and status updates, and Quo says most customers do not experience service disruptions during the switch.

### Does it integrate with my CRM?
Quo offers integrations with HubSpot, Salesforce, Pipedrive, Zoho, Attio, Clio, Jobber, Housecall Pro and others, plus Zapier, Make, webhooks and an API.

### What is Quo (formerly OpenPhone)'s monthly traffic and growth trend?
Quo (formerly OpenPhone) currently receives 138.56K monthly visits, with a month-over-month traffic change of -14.04K (-9.2% growth rate). Its primary source market is United States (87% share), including 86.95K direct visits/mo and — organic search visits/mo.

### Is Quo (formerly OpenPhone) free? What is its pricing model?
Quo (formerly OpenPhone) operates on a Free Trial, Paid pricing model. Free trial available with paid per-user plans; enterprise and volume pricing on request — see the pricing page for current tiers and number costs. Supported billing and checkout platforms include: not listed.

### What are the best Quo (formerly OpenPhone) alternatives in 2026?
Based on OpenAITools.app category traffic and feature fit, the top five alternatives to Quo (formerly OpenPhone) are: 1. Dialpad (2.76M visits/mo); 2. JustCall (780.29K visits/mo); 3. CallHippo (273.07K visits/mo); 4. MiiTel (276.98K visits/mo); 5. Smith.ai (151.98K visits/mo).

### Which platforms and core AI capabilities does Quo (formerly OpenPhone) support?
Quo (formerly OpenPhone) is classified under AI Customer Service, AI Agent, AI Call Center, AI Assistant, supports the following platforms: Website, and its core capability tags include: Business phone system, VoIP, Collaboration, CRM, AI, Call summaries.

## Alternatives

| Tool Name | Monthly Visits | Pricing Model | Compare |
| :--- | :--- | :--- | :--- |
| [Dialpad](https://openaitools.app/tool/dialpad) | 2,763,687 | Paid | [Compare](https://openaitools.app/compare/dialpad-vs-openphone) |
| [JustCall](https://openaitools.app/tool/justcall) | 780,285 | Paid | [Compare](https://openaitools.app/compare/justcall-vs-openphone) |
| [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | Free Trial, Paid | [Compare](https://openaitools.app/compare/callhippo-vs-openphone) |
| [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | Free Trial, Paid | [Compare](https://openaitools.app/compare/miitel-com-vs-openphone) |
| [Smith.ai](https://openaitools.app/tool/smith-ai) | 151,975 | Free Trial, Paid | [Compare](https://openaitools.app/compare/openphone-vs-smith-ai) |
| [Brilo AI](https://openaitools.app/tool/brilo-ai) | 39,554 | Contact for Pricing | [Compare](https://openaitools.app/compare/brilo-ai-vs-openphone) |
| [Phonely](https://openaitools.app/tool/phonely) | 43,690 | Freemium | [Compare](https://openaitools.app/compare/openphone-vs-phonely) |
| [Bland AI](https://openaitools.app/tool/bland-ai) | 243,601 | Paid, Contact for Pricing | [Compare](https://openaitools.app/compare/bland-ai-vs-openphone) |
| [DialLink](https://openaitools.app/tool/diallink-s-ai-voice-agents) | 41,060 | Free Trial, Paid | [Compare](https://openaitools.app/compare/diallink-s-ai-voice-agents-vs-openphone) |
| [Frontdesk AI (myaifrontdesk.com)](https://openaitools.app/tool/myaifrontdesk-com) | 43,645 | Free Trial, Paid | [Compare](https://openaitools.app/compare/myaifrontdesk-com-vs-openphone) |
| [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | Free Trial, Paid | [Compare](https://openaitools.app/compare/intercom-com-vs-openphone) |
| [PolyAI](https://openaitools.app/tool/poly-ai-ai) | 319,894 | Contact for Pricing | [Compare](https://openaitools.app/compare/openphone-vs-poly-ai-ai) |

---
Source: https://openaitools.app/tool/openphone