# Userflow 依據 OpenAITools.app 於 2026-11-11 查驗的觀測資料，Userflow（userflow.com）是收錄於 AI 助手的 AI 平台，每月產生 7.45萬次造訪，月流量變化量為 -1.26萬（-14.5%）。其主要地理市場為英國（流量佔比 25.2%），並採用免費試用、付費、需聯絡報價定價模式。依每月流量計算的主要競爭替代方案包括 Userpilot（每月 13.58萬次造訪），Kore.ai（每月 14.33萬次造訪），Guideflow（每月 24萬次造訪）。 Userflow is a no-code platform for building in-app onboarding, product tours, checklists, surveys, and a searchable resource center, with an AI assistant that answers questions and guides users inside your product. ## 主要觀測資料與規格 | 指標 | 數值 | | :--- | :--- | | 工具名稱 | Userflow | | 代稱 | userflow | | Status | active | | Origin | official | | Maintenance | active | | 官方網域 | userflow.com | | 網站網址 | https://www.userflow.com | | 分類 | AI 助手, AI 客戶服務, AI 聊天機器人, 無程式碼與低程式碼 | | 定價模式 | 免費試用、付費、需聯絡報價 | | 每月造訪次數 | 74,544 | | 月流量變化 | -12,627 | | 月成長率 | -14.5% | | 主要市場 | 英國 | | 市佔率 | 25.2% | | 直接造訪 | 40,542 | | 自然搜尋造訪 | — | | 社群造訪 | — | | 推薦流量造訪 | 8,437 | | 電子郵件造訪 | 2,259 | | 評論分數 | 4.7 | | 收藏數 | 0 | | 支援平台 | 網站 | | 帳務平台 | | | 屬性 | 價格: 免費試用; 價格: 付費; 價格: 需聯絡報價; 功能: 網站 | | 標籤 | AI, 產品採用, 使用者導引, 應用內導引, 無程式碼, 產品導覽, 檢查清單, 問卷調查, 資源中心, 客戶互動, 使用者體驗, 留客率, 激活, 轉換, 應用內支援, AI 助理, Smartflow | ## 總覽 Userflow is a no-code platform for building in-app onboarding, product tours, checklists, surveys, and a searchable resource center, with an AI assistant that answers questions and guides users inside your product. ## 價格與方案 Free trial with no credit card, then paid subscription tiers that scale with your monthly active users. Enterprise/contact-for-pricing plans are available for larger teams with security and support needs. ## 關鍵功能與能力 - **No-code flow builder:** Design interactive walkthroughs in a visual editor and publish them without releasing app code. - **Multiple onboarding formats:** Combine product tours, onboarding checklists, in-app surveys and NPS, announcements, banners, and launchers into a single adoption strategy. - **AI assistant:** An in-app assistant that answers user questions with content from your knowledge base and can steer users to the right flow. - **Targeting and analytics:** Show the right flow to the right user based on attributes, behaviors, plan, or lifecycle stage, backed by analytics on completion and drop-off. - **Resource center:** A central, searchable hub for guides, videos, and articles so users can self-serve answers. ## 主要使用情境 - **Onboarding new users to first value (Product managers):** Build a first-run checklist and guided tour so new signups reach their aha moment without hand-holding. - **Driving feature adoption and expansion (Growth teams):** Publish in-app announcements and contextual prompts to nudge users toward features they have not tried. - **Gathering in-app feedback (Customer success and research):** Collect NPS and micro-surveys at natural friction points to understand why users churn or stall. - **Reducing support tickets with self-serve help (Support teams):** Give customers a searchable hub of guides and videos so common questions are answered in-product. ## 優勢 - No-code builder puts onboarding changes in the hands of product and growth teams - Covers many adoption formats — tours, checklists, surveys, announcements, resource center — in one tool - AI assistant helps users self-serve answers inside the app - Built-in targeting and analytics make it easy to measure impact on activation ## 限制 - Pricing depends on your monthly active users, so costs grow as your product scales - Requires developer/embed work to install in your app - Geared toward product-led SaaS teams, less useful for simple marketing websites - Advanced enterprise needs may require contacting sales ## 常見問題 ### What is Userflow used for? Userflow is a no-code builder for in-app onboarding and product adoption experiences: interactive product tours, onboarding checklists, in-app surveys and NPS, a resource center, banners and launchers, and an embedded AI assistant. ### Do I need engineers to set up Userflow? Yes. You build flows in a visual editor and embed them in your app with a small snippet, and flows can be triggered by CSS selectors, URLs, or user events. ### How much does Userflow cost? There is typically a free trial that requires no credit card, then paid tiers that scale with your monthly active users. Enterprise pricing is available on request. ### Does Userflow include AI features? The AI assistant can answer product questions and guide users inside the app, and it can be triggered as part of your onboarding flows. ### Userflow 的每月流量與成長趨勢為何？ Userflow 目前每月有 7.45萬次造訪，月流量變化為 -1.26萬（成長率 -14.5%）。其主要來源市場為英國（佔比 25.2%），其中包含每月 4.05萬次直接造訪與每月 — 次自然搜尋造訪。 ### Userflow 是免費的嗎？其定價模式為何？ Userflow 採用免費試用、付費、需聯絡報價定價模式。Free trial with no credit card, then paid subscription tiers that scale with your monthly active users. Enterprise/contact-for-pricing plans are available for larger teams with security and support needs. 支援的帳務與結帳平台包括：未列出。 ### 2026 年最佳的 Userflow 替代方案有哪些？ 依據 OpenAITools.app 的分類流量與功能契合度，Userflow 的前五大替代方案為：1. Userpilot（每月 13.58萬次造訪）; 2. Kore.ai（每月 14.33萬次造訪）; 3. Guideflow（每月 24萬次造訪）; 4. Superflows（每月 4103 次造訪）; 5. Intercom（每月 447.11萬次造訪）。 ### Userflow 支援哪些平台與核心 AI 能力？ Userflow 分類於 AI 助手, AI 客戶服務, AI 聊天機器人, 無程式碼與低程式碼，支援以下平台：網站，其核心能力標籤包括：AI, 產品採用, 使用者導引, 應用內導引, 無程式碼, 產品導覽。 ## 替代方案 | 工具名稱 | 每月造訪次數 | 定價模式 | 比較 | | :--- | :--- | :--- | :--- | | [Userpilot](https://openaitools.app/tw/tool/userpilot) | 135,763 | 免費試用、付費、需聯絡報價 | [比較](https://openaitools.app/tw/compare/userflow-vs-userpilot) | | [Kore.ai](https://openaitools.app/tw/tool/kore-ai) | 143,328 | 需聯絡報價 | [比較](https://openaitools.app/tw/compare/kore-ai-vs-userflow) | | [Guideflow](https://openaitools.app/tw/tool/guideflow) | 240,030 | 免費增值 | [比較](https://openaitools.app/tw/compare/guideflow-vs-userflow) | | [Superflows](https://openaitools.app/tw/tool/superflows) | 4,103 | 免費增值、付費、需聯絡報價 | [比較](https://openaitools.app/tw/compare/superflows-vs-userflow) | | [Intercom](https://openaitools.app/tw/tool/intercom-com) | 4,471,110 | 免費試用、付費 | [比較](https://openaitools.app/tw/compare/intercom-com-vs-userflow) | | [AIHelp](https://openaitools.app/tw/tool/aihelpcn-net) | 44,258 | 免費增值、免費試用、付費、需聯絡報價 | [比較](https://openaitools.app/tw/compare/aihelpcn-net-vs-userflow) | | [tawk.to](https://openaitools.app/tw/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | 免費增值 | [比較](https://openaitools.app/tw/compare/abdul-malik-ibrahim-jaber-hassan-vs-userflow) | | [Voiceflow](https://openaitools.app/tw/tool/voiceflow-ai) | 272,253 | 免費增值、免費試用、需聯絡報價 | [比較](https://openaitools.app/tw/compare/userflow-vs-voiceflow-ai) | | [Richpanel](https://openaitools.app/tw/tool/richpanel) | 384,348 | 免費試用、需聯絡報價 | [比較](https://openaitools.app/tw/compare/richpanel-vs-userflow) | | [Gorgias](https://openaitools.app/tw/tool/gorgias) | 2,660,498 | 需聯絡報價 | [比較](https://openaitools.app/tw/compare/gorgias-vs-userflow) | | [Chaport](https://openaitools.app/tw/tool/chaport-com) | 1,458,924 | 免費增值 | [比較](https://openaitools.app/tw/compare/chaport-com-vs-userflow) | | [Flochat](https://openaitools.app/tw/tool/flochat) | 218 | 免費試用、免費 | [比較](https://openaitools.app/tw/compare/flochat-vs-userflow) | --- 來源：https://openaitools.app/tw/tool/userflow