# Spokk

根据 OpenAITools.app 于 2026-11-11 验证的遥测数据，Spokk（spokk.io）是一个收录在 AI Marketing 下的 AI 平台，月访问量为 1.09万，月度环比流量变化为 -420（-3.7%）。其主要地理市场为 美国（32% 流量份额），采用 免费增值，免费试用，付费，定价请咨询 定价模式。 按月流量计算的主要竞争替代方案包括 Adobe Firefly（3.97亿 次访问/月）, HubSpot Breeze AI 与 Agent Hub（4409.95万 次访问/月）, Miro（3074.92万 次访问/月）。

Spokk is a customer feedback and reputation platform that turns a short post-visit answer into a ready-to-post Google review. After each visit it texts or emails the customer a one-minute form, then AI writes a review draft from their own words that they can edit and post from their own Google account with a single tap. Around that core it wraps loyalty rewards, referral codes, memberships, testimonials and AI-assisted review replies.

## 关键遥测与规格

| 指标 | 值 |
| :--- | :--- |
| 工具名称 | Spokk |
| 标识 | spokk |
| Status | active |
| Origin | independent |
| Maintenance | active |
| 官方域名 | spokk.io |
| 网站 URL | https://www.spokk.io |
| 分类 | AI 评论生成器, AI Customer Service, AI Marketing, AI Text Generator |
| 定价模式 | 免费增值，免费试用，付费，定价请咨询 |
| 月访问量 | 10,880 |
| 月度环比流量变化 | -420 |
| 月度环比增长率 | -3.7% |
| 主要市场 | 美国 |
| 市场份额 | 32% |
| 直接访问 | 4,352 |
| 自然搜索访问 | — |
| 社交访问 | — |
| 推荐访问 | 1,124 |
| 邮件访问 | 347 |
| 评分 | 4.1 |
| 收藏数 | 1 |
| 支持的平台 | 网站 |
| 计费平台 |  |
| 属性 | 功能: 网站; 定价: 免费增值; 定价: 免费试用; 定价: 付费; 定价: 定价请咨询 |
| 标签 | 客户反馈, 评价管理, AI 评论生成, 在线声誉, 客户满意度, 问卷调查, 声誉管理, 客户体验 |

## 概览

Spokk is a customer feedback and reputation platform that turns a short post-visit answer into a ready-to-post Google review. After each visit it texts or emails the customer a one-minute form, then AI writes a review draft from their own words that they can edit and post from their own Google account with a single tap. Around that core it wraps loyalty rewards, referral codes, memberships, testimonials and AI-assisted review replies.

## 定价与套餐

One plan starting at $149/month billed yearly ($1,788/year), or $179/month monthly with no contract. Unlimited locations and team members. 14-day free trial with no credit card, plus a 60-day money-back guarantee. HIPAA-oriented Healthcare plan from $249/month billed annually; agency plan from $3,000/year for unlimited client accounts. Final pricing is quoted on a short call based on features and monthly customer volume.

## 关键功能与能力

- **AI review drafts from real feedback:** Customers answer a one-minute post-visit form, and Spokk writes a review draft strictly from their own answers, honest to their star rating and free of invented detail.
- **One-tap posting flow:** Every draft is copy-and-open ready: one tap copies the text and opens your Google review page, and the customer posts it themselves from their own Google account.
- **AI review reply assistant:** Every Google review lands in Spokk with an AI-suggested reply matched to what the reviewer said, ready to edit and post without leaving the dashboard.
- **Loyalty, referrals and memberships:** A digital loyalty card, personal referral codes for each customer, and paid memberships keep people coming back and bring their friends along, with no app to download.
- **Feedback-to-review dashboard:** Visits, requests sent, form opens, feedback received, Google reviews, average rating and response rate are all tracked in one dashboard.

## 主要用例

- **Steady Google review flow for a salon or clinic (Local service business owner):** Owner-operators in beauty, wellness and hospitality send a one-minute form after each visit so reviews arrive steadily instead of in bursts after a reminder campaign.
- **Reputation management across several branches (Multi-location manager):** A single account covers every site, since locations and team members are unlimited, and one dashboard shows ratings and response rates across the group.
- **Fast, consistent replies to Google reviews (Customer experience lead):** Spokk suggests a reply for each incoming review so a lean team can acknowledge both praise and complaints quickly and in the right tone.
- **Retention and review tooling under one agency roof (Marketing agency):** The agency's three-year plan runs client accounts white-labelled on their own brand and domain from one pool of yearly credits.

## 优势

- AI drafts come only from the customer's own words, so reviews stay honest and specific
- One-tap copy-and-open flow makes posting easy from the customer's own Google account
- Unlimited locations and team members, avoiding per-site fees that rival tools charge
- Loyalty, referrals, memberships and AI review replies bundled into the same plan
- 14-day free trial plus a generous 60-day money-back guarantee on the yearly payment

## 局限性

- Pricing is quoted per account on a sales call rather than published as fixed self-serve tiers
- No standalone free tier beyond the 14-day full-feature trial
- Review drafting is built around Google reviews, so other review platforms get less native support
- Custom builds and setup depend on a scheduled call, which adds onboarding friction for fast movers

## 常见问题

### How does Spokk turn customer feedback into a Google review?
It sends a short text or email a couple of hours after the visit with a one-minute feedback form. The customer answers with a few taps or a line of their own words, and Spokk's AI drafts a review from exactly what they said. A single tap copies the draft and opens your Google review page, and the customer posts it from their own Google account.

### How much does Spokk cost?
Spokk starts at $149 per month when billed yearly, or $179 per month on flexible monthly billing with no contract. Locations and team members are unlimited, so multi-site businesses are not charged per site. There is a HIPAA-oriented Healthcare plan from $249 per month billed annually, and an agency plan from $3,000 a year for unlimited client accounts.

### Is there a free trial?
Yes. You get 14 days with every feature switched on and no credit card required. If you go on to pay, the first 60 days are covered by a full money-back guarantee on the yearly payment, so you can test it with real customers before committing.

### Does Spokk post reviews automatically for customers?
No. Spokk never posts on a customer's behalf. The AI writes the draft, the customer can change any word, and they publish it themselves from their own Google account. Reviews are built only from what the customer actually told you.

### What else is included besides AI review drafts?
It also includes a digital loyalty card, personal referral codes, paid memberships, text and video testimonials, QR-code feedback forms in five languages, AI-suggested replies to incoming Google reviews, staff performance ratings, and integrations such as HubSpot, Zoho and GoHighLevel plus API access.

### Spokk 的月流量和增长趋势如何？
Spokk 目前每月获得 1.09万 访问量，月度环比流量变化为 -420（增长率 -3.7%）。其主要来源市场是 美国（32% 份额），包括每月 4352 次直接访问和每月 — 次自然搜索访问。

### Spokk 免费吗？它的定价模式是什么？
Spokk 采用 免费增值，免费试用，付费，定价请咨询 定价模式。One plan starting at $149/month billed yearly ($1,788/year), or $179/month monthly with no contract. Unlimited locations and team members. 14-day free trial with no credit card, plus a 60-day money-back guarantee. HIPAA-oriented Healthcare plan from $249/month billed annually; agency plan from $3,000/year for unlimited client accounts. Final pricing is quoted on a short call based on features and monthly customer volume. 支持的计费和结账平台包括：未列出。

### 2026 年 Spokk 的最佳替代方案有哪些？
基于 OpenAITools.app 的分类流量和功能契合度，Spokk 的前五个替代方案是：1. Adobe Firefly（3.97亿 次访问/月）; 2. HubSpot Breeze AI 与 Agent Hub（4409.95万 次访问/月）; 3. Miro（3074.92万 次访问/月）; 4. Beacons AI 2.0（2394.14万 次访问/月）; 5. Mailchimp（1007.16万 次访问/月）。

### Spokk 支持哪些平台和核心 AI 能力？
Spokk 被归类在 AI Marketing, AI Text Generator, AI Customer Service, AI 评论生成器 下，支持以下平台：网站，其核心能力标签包括：客户反馈, 评价管理, AI 评论生成, 在线声誉, 客户满意度, 问卷调查。

## 替代方案

| 工具名称 | 月访问量 | 定价模式 | 比较 |
| :--- | :--- | :--- | :--- |
| [Adobe Firefly](https://openaitools.app/zh/tool/adobe) | 396,998,213 | 免费增值 | [比较](https://openaitools.app/zh/compare/adobe-vs-spokk) |
| [HubSpot Breeze AI 与 Agent Hub](https://openaitools.app/zh/tool/hubspot-com) | 44,099,502 | 免费增值 | [比较](https://openaitools.app/zh/compare/hubspot-com-vs-spokk) |
| [Miro](https://openaitools.app/zh/tool/miro) | 30,749,206 | 免费增值，定价请咨询 | [比较](https://openaitools.app/zh/compare/miro-vs-spokk) |
| [Beacons AI 2.0](https://openaitools.app/zh/tool/beacons-ai-2-0) | 23,941,396 | 免费增值 | [比较](https://openaitools.app/zh/compare/beacons-ai-2-0-vs-spokk) |
| [Mailchimp](https://openaitools.app/zh/tool/mailchi-mp) | 10,071,636 | 免费增值 | [比较](https://openaitools.app/zh/compare/mailchi-mp-vs-spokk) |
| [Klaviyo](https://openaitools.app/zh/tool/klaviyo) | 6,674,207 | 付费 | [比较](https://openaitools.app/zh/compare/klaviyo-vs-spokk) |
| [Brevo](https://openaitools.app/zh/tool/brevo) | 6,527,382 | 免费增值 | [比较](https://openaitools.app/zh/compare/brevo-vs-spokk) |
| [TabSquare](https://openaitools.app/zh/tool/tabsquare-com) | 6,243,849 | 定价请咨询 | [比较](https://openaitools.app/zh/compare/spokk-vs-tabsquare-com) |
| [Gorgias](https://openaitools.app/zh/tool/gorgias) | 2,660,498 | 定价请咨询 | [比较](https://openaitools.app/zh/compare/gorgias-vs-spokk) |
| [Polsia](https://openaitools.app/zh/tool/polsia) | 2,226,337 | 免费增值 | [比较](https://openaitools.app/zh/compare/polsia-vs-spokk) |
| [GetResponse](https://openaitools.app/zh/tool/getresponse-fr) | 2,174,621 | 免费试用，付费 | [比较](https://openaitools.app/zh/compare/getresponse-fr-vs-spokk) |
| [Lovart](https://openaitools.app/zh/tool/lovart) | 2,116,942 | 免费试用 | [比较](https://openaitools.app/zh/compare/lovart-vs-spokk) |

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来源：https://openaitools.app/zh/tool/spokk