Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
Visitas web mensuales estimadas
Estimaciones de Similarweb para este dominio, no usuarios activos. Solo se muestran meses con observaciones; la fecha de recopilación es distinta del periodo medido.
Recopilado el 11 nov 2026
Es la valoración de nuestro equipo editorial sobre 5, no una media de opiniones de usuarios. Los puntos de vista de esta página los redacta una IA a partir de lo que sabemos del producto. No son reseñas de clientes.
Según la telemetría de OpenAITools.app verificada el 2026-11-11, Yuma (yuma.ai) es una plataforma de IA indexada en Atención al cliente con IA que genera 31,26 mil visitas mensuales con una variación de tráfico intermensual de -3,89 mil (-11,1 %). Su principal mercado geográfico es Estados Unidos (28,1 % de cuota de tráfico), y opera con un modelo de precios Prueba gratuita, De pago, Precio a consultar. Entre las principales alternativas competidoras por volumen mensual se incluyen Aide (9,98 mil visitas/mes), Sierra (341,07 mil visitas/mes), Richpanel (384,35 mil visitas/mes).
Resuelve devoluciones y reembolsos en Shopify de forma automática.
La integración con Zendesk funciona de maravilla.
Perspectivas sintetizadas por IA a partir de la inspección del sitio, precios y comparativas de categoría; no son testimonios individuales de clientes.
Yuma turns your SOPs and past conversations into tested playbooks that run across every inbound and outbound channel.
Agents resolve where-is-my-order, returns, refunds, cancellations, subscription changes and address edits end to end with real system actions.
An AI Q&A widget on product pages answers sizing, compatibility and ingredients questions, with A/B-tested results of up to +23 percent revenue per visit.
Auto-reply to routine social questions, hide spam, amplify positive mentions and flag churn signals on Facebook and Instagram.
Connect your helpdesk and Yuma analyses your ticket history to produce a free CX audit highlighting automation gaps and escalation patterns.
Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
Automate where-is-my-order, returns and refund tickets in Gorgias or Zendesk while keeping first response time under a minute.
Answer sizing, compatibility and ingredient questions on product pages to reduce hesitation and lift add-to-cart rates.
Auto-reply to routine DMs, hide spam and amplify positive mentions while flagging customers showing churn signals.
Run a free CX audit to expose automation gaps and escalation patterns before deciding where AI should act first.
Comparación de telemetría lado a lado de herramientas de IA competidoras en la misma categoría principal
| Posición | Herramienta de IA | Visitas mensuales | Crecimiento intermensual | Cuota de tráfico directo | Precios | Comparativa directa |
|---|---|---|---|---|---|---|
| ● | Yuma | 31,26 mil | -11,1 % | 60% directo | Prueba gratuita, De pago, Precio a consultar | Actual |
| 1 | Aide | 9,98 mil | -1,1 % | 40% directo | Prueba gratuita, De pago, Precio a consultar | vs Aide |
| 2 | Sierra | 341,07 mil | +16,4 % | 40% directo | Precio a consultar | vs Sierra |
| 3 | Richpanel | 384,35 mil | -9 % | 79% directo | Prueba gratuita, Precio a consultar | vs Richpanel |
| 4 | Forethought | 84 mil | -29,1 % | 39% directo | Precio a consultar | vs Forethought |
| 5 | DigitalGenius | 59,27 mil | +11,8 % | 72% directo | Precio a consultar | vs DigitalGenius |
| 6 | Gorgias | 2,66 M | +2,4 % | 78% directo | Precio a consultar | vs Gorgias |
Agente de atención al cliente con IA que resuelve pedidos, reembolsos y devoluciones en ecommerce
Agente de atención al cliente con IA que resuelve pedidos, reembolsos y devoluciones en ecommerce
Crea agentes de IA que gestionan conversaciones con clientes en chat, voz, correo, SMS y WhatsApp.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
IA agéntica que resuelve el soporte de principio a fin
IA agéntica que resuelve el soporte de principio a fin
El agente de IA para ecommerce que resuelve los problemas de principio a fin
El agente de IA para ecommerce que resuelve los problemas de principio a fin
IA conversacional y helpdesk creados para marcas de ecommerce
Agente de IA automejorable que resuelve tickets de soporte empresarial de principio a fin
Agente de IA automejorable que resuelve tickets de soporte empresarial de principio a fin
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Plataforma de experiencia de cliente con IA que unifica soporte, ventas y servicio
Plataforma de experiencia de cliente con IA que unifica soporte, ventas y servicio
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
Agentes de IA gestionados que responden en chat, correo, teléfono y WhatsApp
Agentes de IA gestionados que responden en chat, correo, teléfono y WhatsApp
Atención al cliente con IA y un agente nativamente integrado
