Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
월간 웹사이트 방문 수 추정치
이 도메인의 Similarweb 추정치이며 활성 사용자 수가 아닙니다. 관측 데이터가 있는 월만 표시하며 수집일과 집계 월을 구분합니다.
수집일 2026. 11. 11.
에디터가 매긴 5점 만점 평가이며, 사용자 평점의 평균이 아닙니다. 이 페이지의 관점들은 제품 정보를 바탕으로 AI가 정리한 것이며, 실제 사용자 후기가 아닙니다.
2026-11-11에 검증된 OpenAITools.app 텔레메트리에 따르면, Yuma(yuma.ai)은(는) AI 고객 서비스에 색인된 AI 플랫폼으로 월 3.13만회 방문을 기록 중이며, 전월 대비 트래픽 변화량은 -3.89천(-11.1%)입니다. 주요 지리적 시장은 미국(트래픽 점유율 28.1%)이며, 무료 체험, 유료, 가격 문의 가격 모델로 운영됩니다. 월간 트래픽 기준 주요 경쟁 대안으로는 Aide (월 9.98천회 방문), Sierra (월 34.11만회 방문), Richpanel (월 38.43만회 방문) 등이 있습니다.
쇼핑몰 배송조회랑 환불 처리를 알아서 다 해줌.
고객센터 업무량 확 줄여주는 효자 아이템.
실제 사이트 점검, 요금 구조, 동일 카테고리 기준을 바탕으로 AI가 재구성한 참고 관점이며 개별 실사용자의 후기가 아닙니다.
Yuma turns your SOPs and past conversations into tested playbooks that run across every inbound and outbound channel.
Agents resolve where-is-my-order, returns, refunds, cancellations, subscription changes and address edits end to end with real system actions.
An AI Q&A widget on product pages answers sizing, compatibility and ingredients questions, with A/B-tested results of up to +23 percent revenue per visit.
Auto-reply to routine social questions, hide spam, amplify positive mentions and flag churn signals on Facebook and Instagram.
Connect your helpdesk and Yuma analyses your ticket history to produce a free CX audit highlighting automation gaps and escalation patterns.
Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
Automate where-is-my-order, returns and refund tickets in Gorgias or Zendesk while keeping first response time under a minute.
Answer sizing, compatibility and ingredient questions on product pages to reduce hesitation and lift add-to-cart rates.
Auto-reply to routine DMs, hide spam and amplify positive mentions while flagging customers showing churn signals.
Run a free CX audit to expose automation gaps and escalation patterns before deciding where AI should act first.
동일한 주요 카테고리에 속한 경쟁 AI 도구의 나란히 보는 텔레메트리 비교
| 순위 | AI 도구 | 월간 방문 수 | 전월 대비 성장률 | 직접 유입 비중 | 가격 | 일대일 비교 |
|---|---|---|---|---|---|---|
| ● | Yuma | 3.13만 | -11.1% | 직접 유입 60% | 무료 체험, 유료, 가격 문의 | 현재 도구 |
| 1 | Aide | 9.98천 | -1.1% | 직접 유입 40% | 무료 체험, 유료, 가격 문의 | vs Aide |
| 2 | Sierra | 34.11만 | +16.4% | 직접 유입 40% | 가격 문의 | vs Sierra |
| 3 | Richpanel | 38.43만 | -9% | 직접 유입 79% | 무료 체험, 가격 문의 | vs Richpanel |
| 4 | Forethought | 8.4만 | -29.1% | 직접 유입 39% | 가격 문의 | vs Forethought |
| 5 | DigitalGenius | 5.93만 | +11.8% | 직접 유입 72% | 가격 문의 | vs DigitalGenius |
| 6 | Gorgias | 266.05만 | +2.4% | 직접 유입 78% | 가격 문의 | vs Gorgias |
채팅, 음성, 이메일, SMS, WhatsApp 전반에서 고객 대화를 처리하는 AI 에이전트를 구축하세요.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
고객 지원을 끝까지 해결하는 에이전트형 AI
이커머스를 위해 만들어진, 문의를 끝까지 해결하는 AI 상담 에이전트
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
지원·영업·서비스를 통합하는 AI 고객 경험 플랫폼
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
채팅·이메일·전화·WhatsApp에서 응대하는 관리형 AI 고객 서비스 에이전트
