ActiveCampaign AI, marketed as Active Intelligence, sits inside the broader ActiveCampaign marketing automation platform. Instead of asking marketers to assemble template-based campaigns by hand, the AI layer studies the account's contacts, past sends and goals, then proposes market-ready emails, automations and segments that already match the brand's voice. Agents can be briefed in plain language and will schedule recurring work such as a Sunday-night account audit that checks list hygiene, tagging and deliverability.
The platform covers the full engagement surface: email marketing, SMS, WhatsApp messaging, a nimble CRM, transactional email, landing pages, forms and segmentation. Automated send-time testing picks the best-performing variant, while reporting agents pull numbers, explain trends and draft next steps before the weekly meeting. Campaigns can also be triggered from ChatGPT, Claude or custom agents through the Connect AI Tools integration.
ActiveCampaign targets small and mid-sized businesses, agencies and marketing teams that want enterprise-grade automation without a large ops team. It is a mature, widely reviewed product with a free trial and tiered paid plans based on contact count and feature needs.