Gallabox started as a WhatsApp Business platform and has grown into an omnichannel AI agent suite for customer conversations. The core promise is unchanged: most leads go cold in the first hour not because they lost interest but because nobody replied fast enough. Gallabox puts an AI agent in front of every channel your customers already use — WhatsApp, Instagram, phone calls, and your website — so a conversation begins the moment intent is shown, without forms or redirects.
Those conversations are split into five automated stages. Capture happens through Click-to-WhatsApp ads, QR codes, links, web chat widgets, and voice numbers. Qualification is handled conversationally: the agent asks the right questions, scores intent, and, on voice calls, delivers a transcript and lead score before handoff. Nurture covers inactivity-triggered drips, broadcast campaigns, and sequences that resume automatically when a lead replies. Convert brings bookings, payment links, and confirmations into the same thread, with complex deals routed to your strongest human reps with full history attached. Retain covers segmentation, re-engagement, and 24/7 AI-handled support with escalation paths.
Behind the agents sits a unified inbox where AI and human teammates share one view of each customer, plus integrations with HubSpot, Zoho, Pipedrive, LeadSquared, Zapier, Pabbly Connect, MoEngage, and WebEngage. Industry playbooks cover education, real estate, travel, healthcare, finance, ecommerce, F&B, logistics, and automotive. Gallabox reports customers across more than 40 countries, and offers a partner programme for agencies that want to resell WhatsApp automation.
