Frontdesk AI (myaifrontdesk.com)

Frontdesk AI is an AI receptionist built for businesses that live on the phone: property management, real estate, dental and medical practices, law firms, home services, salons, restaurants and retail. It picks up every inbound call day or night, qualifies the caller, books the appointment, and then follows up by text or email so nothing goes unanswered after hours. The same agent also works web chat, SMS, WhatsApp and email, so customers move between channels without repeating themselves.

The platform positions itself around what it calls Agents 2.0: an agent that configures itself from your website and documents, builds a knowledge base and playbooks automatically, and is tested against simulated conversations before going live. One shared memory per customer keeps context across channels, and the agent improves its own answers after each interaction while surfacing every change to the team. Actions trigger on their own when a field changes, from a follow-up call to a CRM update or a human handoff.

Frontdesk also covers the CRM side, with smart tickets, a calendar, dashboards and reporting, automated outbound calls, and re-engagement sequences for renewals, reminders and collections. The vendor reports 10,000+ businesses using the product, with published case studies from property managers, real estate teams and retail showrooms cutting call-handling costs and capturing after-hours leads.