S10.AI

S10.AI positions itself as a documentation and back-office platform rather than a single scribe app. The core product, CRUSH, listens during a visit and returns a ready-to-sign note with specialty-specific structure, suggested codes, and the clinician's own phrasing preserved. Because it sits inside the EHR rather than beside it, notes move back into the chart automatically across Epic, Cerner, athenahealth, eClinicalWorks, and many other systems. CRUSH also includes built-in telehealth video and a masked-number patient dialer, so virtual and phone visits can be documented in the same flow.

Around the scribe, S10.AI sells four companion products on one contract: BRAVO for patient calls and scheduling, a set of AI agents covering nurse triage, pharmacy tech, medical assistant, and admin duties, SHINE for note scoring and point-of-care clinical decision support, and CHEER for HIPAA-compliant one-link telehealth. The pitch is that practices can start with documentation and add modules as they grow, with per-provider pricing that includes onboarding, template tuning, and EHR connection.

Pricing is published and straightforward: $199 per provider per month on Solo, $159 per provider per month on Practice for group practices, and custom volume pricing for health systems. Each plan begins with a 14-day free trial with no credit card and no setup fee, and annual billing is discounted. Security commitments include HIPAA and GDPR controls in production, PIPEDA, and a SOC 2 Type II audit that was still in progress at the time of review.