Spokk

Spokk is built around a simple observation: most happy customers intend to leave a review and then stop at the blank box. Its answer is to ask first. A couple of hours after a visit, the customer receives a short text or email from your business name with a one-minute form. They tap a few stars, optionally add a line in their own words, and submit. Spokk's AI then turns that answer into a review draft written in plain, everyday language, shaped honestly by the rating and never padded with invented products, names or praise.

The customer sees the draft, can change any word of it, and posts it themselves from their own Google account with a single tap. Spokk never posts for anyone. The same flow feeds a wider retention toolkit: AI-suggested replies to incoming Google reviews, a digital loyalty card, personal referral codes, paid memberships, and text or video testimonials. Setup happens once, then every customer you add gets the same follow-up automatically from a check-in tablet, the staff portal, a spreadsheet or your CRM.

Pricing is deliberately simple. There is one plan for the whole business starting at $149 a month billed yearly, or $179 month-to-month with no contract, with unlimited locations and team members. A 14-day free trial needs no card, and the first 60 days are covered by a full money-back guarantee. A HIPAA-oriented Healthcare plan and an unlimited-client agency plan sit alongside it, and custom features or integrations are built at no extra cost where feasible.