How does Spokk turn customer feedback into a Google review?

It sends a short text or email a couple of hours after the visit with a one-minute feedback form. The customer answers with a few taps or a line of their own words, and Spokk's AI drafts a review from exactly what they said. A single tap copies the draft and opens your Google review page, and the customer posts it from their own Google account.

How much does Spokk cost?

Spokk starts at $149 per month when billed yearly, or $179 per month on flexible monthly billing with no contract. Locations and team members are unlimited, so multi-site businesses are not charged per site. There is a HIPAA-oriented Healthcare plan from $249 per month billed annually, and an agency plan from $3,000 a year for unlimited client accounts.

Is there a free trial?

Yes. You get 14 days with every feature switched on and no credit card required. If you go on to pay, the first 60 days are covered by a full money-back guarantee on the yearly payment, so you can test it with real customers before committing.

Does Spokk post reviews automatically for customers?

No. Spokk never posts on a customer's behalf. The AI writes the draft, the customer can change any word, and they publish it themselves from their own Google account. Reviews are built only from what the customer actually told you.

What else is included besides AI review drafts?

It also includes a digital loyalty card, personal referral codes, paid memberships, text and video testimonials, QR-code feedback forms in five languages, AI-suggested replies to incoming Google reviews, staff performance ratings, and integrations such as HubSpot, Zoho and GoHighLevel plus API access.

Spokk 的每月流量與成長趨勢為何？

Spokk 目前每月有 1.09萬次造訪，月流量變化為 -420（成長率 -3.7%）。其主要來源市場為美國（佔比 32%），其中包含每月 4352 次直接造訪與每月 — 次自然搜尋造訪。

Spokk 是免費的嗎？其定價模式為何？

Spokk 採用免費增值、免費試用、付費、需聯絡報價定價模式。One plan starting at $149/month billed yearly ($1,788/year), or $179/month monthly with no contract. Unlimited locations and team members. 14-day free trial with no credit card, plus a 60-day money-back guarantee. HIPAA-oriented Healthcare plan from $249/month billed annually; agency plan from $3,000/year for unlimited client accounts. Final pricing is quoted on a short call based on features and monthly customer volume. 支援的帳務與結帳平台包括：未列出。

Spokk — 月造訪量 (1.09萬/月)、定價、API 與替代方案

Open AI Tools

Spokk — 月造訪量 (1.09萬/月)、定價、API 與替代方案 | Open AI Tools

關於 Spokk

AI review drafts from real feedback

Customers answer a one-minute post-visit form, and Spokk writes a review draft strictly from their own answers, honest to their star rating and free of invented detail.

One-tap posting flow

Every draft is copy-and-open ready: one tap copies the text and opens your Google review page, and the customer posts it themselves from their own Google account.

AI review reply assistant

Every Google review lands in Spokk with an AI-suggested reply matched to what the reviewer said, ready to edit and post without leaving the dashboard.

Loyalty, referrals and memberships

A digital loyalty card, personal referral codes for each customer, and paid memberships keep people coming back and bring their friends along, with no app to download.

Feedback-to-review dashboard

Visits, requests sent, form opens, feedback received, Google reviews, average rating and response rate are all tracked in one dashboard.

Spokk is a customer feedback and reputation platform that turns a short post-visit answer into a ready-to-post Google review. After each visit it texts or emails the customer a one-minute form, then AI writes a review draft from their own words that they can edit and post from their own Google account with a single tap. Around that core it wraps loyalty rewards, referral codes, memberships, testimonials and AI-assisted review replies.

Spokk 的高效使用情境

Local service business owner

Steady Google review flow for a salon or clinic

Owner-operators in beauty, wellness and hospitality send a one-minute form after each visit so reviews arrive steadily instead of in bursts after a reminder campaign.

Multi-location manager

Reputation management across several branches

A single account covers every site, since locations and team members are unlimited, and one dashboard shows ratings and response rates across the group.

Customer experience lead

Fast, consistent replies to Google reviews

Spokk suggests a reply for each incoming review so a lean team can acknowledge both praise and complaints quickly and in the right tone.

Marketing agency

Retention and review tooling under one agency roof

The agency's three-year plan runs client accounts white-labelled on their own brand and domain from one pool of yearly credits.

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排名	AI 工具	每月造訪次數	月增幅	直接流量占比	價格	正面對決
●	Spokk	1.09萬	-3.7%	40% 直接流量	免費增值、免費試用、付費、需聯絡報價	目前產品
1	Reviewly AI	1.76萬	-29%	41% 直接流量	免費試用、付費、需聯絡報價	對比 Reviewly AI
2	MARA AI（AI 評論回覆助手）	3.21萬	-6.7%	41% 直接流量	免費試用、付費	對比 MARA AI（AI 評論回覆助手）
3	RightResponse AI	8530	-29%	40% 直接流量	免費試用、付費、需聯絡報價	對比 RightResponse AI
4	Rannkly	4.99萬	-37.8%	78% 直接流量	需聯絡報價	對比 Rannkly
5	FullReviews	433	0%	37% 直接流量	免費試用、付費	對比 FullReviews
6	MagicReply	330	+189.5%	39% 直接流量	免費增值	對比 MagicReply