
Stronger native helpdesk and support workflows, but less customizable low-level chat and voice APIs.

12 alternatives to Sendbird, matched by what they do.
| Rank | Tool & Tagline | Official Domain | Monthly Visits | MoM Growth | Pricing Model | Primary Market | Rating | Compare |
|---|---|---|---|---|---|---|---|---|
| ● | Sendbird | sendbird.com | 203.55K | 14.33K (+7.6%) | Contact for Pricing | South Africa | 4.4 |
| Profile |
| 1 | Intercom | intercom.com | 4.47M | 117.9K (+2.7%) | Free Trial, Paid | United States | 4.5 | Compare |
| 2 | Decagon AI | decagon.ai | 264.4K | -13.94K (-5%) | Contact for Pricing | United States | 4.4 | Compare |
| 3 | Voiceflow | voiceflow.com | 272.25K | -60.1K (-18.1%) | Freemium, Free Trial, Contact for Pricing | United States | 4.7 | Compare |
| 4 | Sierra | sierra.ai | 341.07K | 48.11K (+16.4%) | Contact for Pricing | United States | 4.6 | Compare |
| 5 | Cognigy | cognigy.com | 91.27K | 1.75K (+1.9%) | Contact for Pricing | United States | 4.6 | Compare |
| 6 | Gorgias | gorgias.com | 2.66M | 61.65K (+2.4%) | Contact for Pricing | United States | 4.7 | Compare |
| 7 | Chatbase | chatbase.co | 396.38K | -29.99K (-7%) | Freemium, Paid | United States | 4.2 | Compare |
| 8 | Gupshup | gupshup.io | 428.89K | 41.86K (+10.8%) | Contact for Pricing | India | 4.4 | Compare |
| 9 | Kore.ai | kore.ai | 143.33K | -31.85K (-18.2%) | Contact for Pricing | United States | 4.4 | Compare |
| 10 | Dialpad | dialpad.com | 2.76M | 266.41K (+10.7%) | Paid | United States | 4.4 | Compare |
| 11 | Re:amaze | reamaze.com | 455.79K | 16.04K (+3.6%) | Free Trial, Paid, Contact for Pricing | United States | 4.5 | Compare |
| 12 | Respond.io | respond.io | 1.61M | -152.34K (-8.7%) | Freemium | Malaysia | 4.5 | Compare |

Stronger native helpdesk and support workflows, but less customizable low-level chat and voice APIs.

Advanced enterprise concierge agents, but less focused on lightweight developer chat SDK integration.
Advanced enterprise concierge agents, but less focused on lightweight developer chat SDK integration.

SpecialistSuperior visual builder for conversational flows, but lacks Sendbird's turnkey real-time messaging infrastructure.

High-end enterprise conversational AI agents, but less developer-centric messaging API flexibility.

Powerful enterprise automation across voice and chat, but steeper learning curve than Sendbird.
Powerful enterprise automation across voice and chat, but steeper learning curve than Sendbird.

SpecialistDeeper integration with e-commerce platforms, but less tailored for custom in-app messaging apps.

SpecialistMuch easier no-code chatbot setup from documents, but less robust real-time SDK infrastructure.
SpecialistMuch easier no-code chatbot setup from documents, but less robust real-time SDK infrastructure.
Broad enterprise messaging channel coverage, but less polished developer APIs for custom chat.

Comprehensive enterprise agentic platform, but more complex implementation compared to Sendbird's APIs.
SpecialistSuperior voice and contact center features, but less focused on in-app chat SDKs.
SpecialistSuperior voice and contact center features, but less focused on in-app chat SDKs.

SpecialistAI-powered shared inbox, live chat, and helpdesk for online businesses
SpecialistAI-powered shared inbox, live chat, and helpdesk for online businesses

SpecialistAI-powered customer conversation platform for B2C messaging at scale
SpecialistAI-powered customer conversation platform for B2C messaging at scale