Typewise is an AI customer experience platform. Businesses use it to run AI agents that resolve customer service requests end to end across email, chat, WhatsApp, and social, configured and improved in plain language with no code.

Is Typewise just a chatbot?

No. Typewise positions itself as a resolution engine rather than a chatbot. It completes the whole request by looking up orders, applying your policies, and closing the ticket, and hands anything needing judgment to a person with full context.

Is Typewise still a keyboard app?

Not any more. Typewise started in 2019 as a consumer keyboard app, but that chapter closed in 2022 when the company joined Y Combinator and moved into business software. Today it is solely an AI customer experience platform for businesses.

How does Typewise pricing work?

Pricing is success-based. Plans start at $99 per month (Starter) and scale to $599 (Growth) and $2,000 (Business, billed annually), with Enterprise quoted on request. A per-resolution rate applies on top: a full resolution counts once, a partial hand-off counts half, and unresolved requests are free. Volume packages bring the rate down toward $1 per resolution.

Is there a free trial?

Yes. Every plan starts with a 14-day free trial that includes 100 resolution credits and $10 in AI Operator credits, with no credit card required.

Do I need a developer to get started?

You can connect your inbox and have a first AI agent live in about 15 minutes with no developer, by describing how your business works in plain language. Larger governed rollouts take longer and include guided onboarding.

Is Typewise secure and compliant?

Typewise is ISO 27001 certified, GDPR compliant, and aligned with the EU AI Act, with EU data residency available. Every action is logged, you can pause the AI for any topic in one click, and sensitive cases are routed to a person.

What is Typewise's monthly traffic and growth trend?

Typewise currently receives 14.75K monthly visits, with a month-over-month traffic change of -2.09K (-12.4% growth rate). Its primary source market is United States (50.7% share), including 5.87K direct visits/mo and — organic search visits/mo.

Is Typewise free? What is its pricing model?

Typewise operates on a Contact for Pricing pricing model. Success-based pricing: plans start at $99/month (Starter) and rise to $599/month (Growth) and $2,000/month (Business, billed annually), with Enterprise quoted on request. On top of the base fee you pay per resolution, from $2 pay-as-you-go down to $1 with volume packages; a full resolution counts once, a partial hand-off half, and unresolved tickets are free. Extra users are $89/month and every plan begins with a 14-day free trial (100 resolution credits, no card required). Supported billing and checkout platforms include: not listed.

Typewise — AI Tool Traffic (14.75K/mo), Pricing, API & Alternatives

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About Typewise

End-to-end AI resolution

Typewise runs AI agents that own a request end to end: looking up the order, applying your policy, and closing the ticket, across email, chat, WhatsApp, and social with context carried between channels.

Nova, the AI operator

Nova is an AI operator that builds, tests, and deploys agents, specialists, and channel connections from plain-language instructions, with no flowcharts or code.

Hybrid human and AI workspace

A single workspace where AI agents and human agents collaborate, with a supervisor routing each request to the right specialist and escalating to a person when it matters.

3,500+ integrations

3,500+ connectors spanning help desks, inboxes, commerce, CRM, ERP, and ITSM, with MCP-native access so nothing has to be migrated to get started.

Success-based resolution pricing

Only fully resolved tickets are billed in full, partial hand-offs count as half, and unresolved tickets are free, so cost tracks actual AI work rather than ticket volume.

Typewise is an AI customer experience platform built for companies that want customer service requests resolved end to end, not merely deflected. Its AI agents work across email, chat, WhatsApp, and social channels, look up live data in connected systems such as order management, CRM, and help desks, apply your policies, and close the ticket. When a request genuinely needs human judgment, the system hands it off with full context and later picks it back up.

The platform is driven by Nova, an AI operator that sets up and maintains your agents. You describe what you want in plain language, and Nova builds it, tests it, and takes it live, typically in about 15 minutes, without flowcharts, code, or waiting on IT. Nova can create specialists for areas like billing or returns, connect new channels, and update help-center articles when policies change, with human oversight built into every step.

Typewise is designed around control and governance. Your rules dictate what the AI may do on its own, every action is logged, and a topic can be paused in a single click. The company is ISO 27001 certified, GDPR compliant, and aligned with the EU AI Act, with EU data residency available. The product connects to 3,500+ tools and is sold across retail, travel, logistics, utilities, hospitality, insurance, and banking, with pricing that charges only for the resolutions the AI actually completes.

High-Impact Use Cases for Typewise

Head of Customer Service

Automate first-line resolution at scale

Let AI agents handle order lookups, policy questions, and routine actions end to end across every channel, so human agents focus on complex or sensitive cases.

Support operations lead at an SMB

Go live without developers

Connect your inbox and use Nova to build a first working agent in about 15 minutes by describing your processes in plain language, expanding to new channels over time.

Enterprise CX director

Govern AI actions with clear guardrails

Define which cases the AI handles autonomously, log every action, route sensitive requests to people, and meet ISO 27001, GDPR, and EU AI Act requirements with EU data residency.

E-commerce or logistics team

Handle multilingual, transactional requests

Resolve returns, order changes, and disrupted-journey inquiries in any language by connecting commerce, order, and logistics systems to the AI agents.

Rank	AI Tool	Monthly Visits	MoM Growth	Direct traffic share	Pricing	Head-to-Head
●	Typewise	14.75K	-12.4%	40% direct	Contact for Pricing	Current
1	Siena AI	45.59K	-31.5%	40% direct	Contact for Pricing	vs Siena AI
2	Pylon	284.89K	+6.1%	81% direct	Paid	vs Pylon
3	Forethought	84K	-29.1%	39% direct	Contact for Pricing	vs Forethought
4	Intercom	4.47M	+2.7%	80% direct	Free Trial, Paid	vs Intercom
5	BoldDesk	124.23K	-15.6%	72% direct	Free Trial, Contact for Pricing	vs BoldDesk
6	eesel AI	556.11K	+5.7%	17% direct	Freemium, Free Trial, Paid, Contact for Pricing	vs eesel AI

Typewise

Traffic history

Why Choose Typewise

Watchouts & Trade-offs

Multi-Angle Perspectives

Traffic Acquisition Breakdown