
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

The WhatsApp platform for teams that sell and support at scale
Estimated monthly website visits
Similarweb estimates for this domain, not active users. Only available observation months are shown; collection date is separate from the traffic period.
Collected Nov 11, 2026

This is our editors' assessment out of 5, not an average of user ratings. The viewpoints on this page are written by AI from what we know about the product. They are not customer reviews.
According to OpenAITools.app telemetry verified on 2026-11-11, Wasapi (wasapi.io) is an AI platform indexed under AI Assistant generating 58.49K monthly visits with a month-over-month traffic delta of +1.01K (+1.8%). Its primary geographic market is Colombia (64.7% traffic share), and it operates on a Free Trial, Paid pricing model. Top competing alternatives by monthly volume include Callbell (487.98K visits/mo), Chaport (1.46M visits/mo), Notbot (470.47K visits/mo).
Solid multi-agent inbox that actually keeps our WhatsApp support organized without getting lines blocked.
Make integration took some tweaking, but it works smoothly now.
Lifesaver.
Best WhatsApp team tool we have tested so far.
AI-synthesized perspectives grounded in live site inspection, pricing structure, and category benchmarks — presented as editorial viewpoints rather than individual customer testimonials.
A shared chat system with open, pending and closed states, live agent collaboration, smart auto-assignment and quick replies so hundreds of conversations never sit unanswered.
Centralize multiple WhatsApp lines (sales, support, billing) in one panel, give each agent their own secure login with roles and permissions, and supervise everything in real time.
Trainable bots handle repetitive questions 24/7, qualify leads, and blend with human agents in hybrid flows, with API-based lookups and your own OpenAI key optional.
Send personalized, segmented campaigns to thousands of contacts through the official WhatsApp Business API with delivery, read and reply reporting.
Connect Facebook and Instagram so the same agent assignment rules, chatbot and per-channel reports apply across every social channel.
Wasapi is built for teams whose WhatsApp volume has outgrown a single phone. Everything runs on the official WhatsApp Business API, which means no risk of the number being blocked for automation, unlimited free inbound conversations when customers message first, and access to professional features a normal WhatsApp Business app doesn't offer.
The core is a shared smart inbox: each chat (whether on WhatsApp, Instagram or Messenger) gets an open/pending/closed status, automatic assignment to a specific agent, multi-line support, and live supervision so managers can see exactly what is happening without asking around. A visual sales funnel lets teams track each opportunity by stage and value, while auto-follow-ups and assignments keep leads from going cold.
On top of that sit AI chatbots and assistants that answer instantly day and night, filter inbound leads, and hand off to humans with full context. Bulk campaigns use dynamic templates and segmentation to reach thousands of contacts safely, and a documented REST API, webhooks, WhatsApp Flows and 2,500+ Make integrations connect WhatsApp to CRMs, e-commerce systems and calendars. A newer MCP connection lets Claude or ChatGPT query and act on your account in natural language.
Route hundreds of daily WhatsApp chats to specific agents with statuses, transfers and live supervision so no customer is left in a void and quality stays auditable.
Use the visual sales funnel to track each lead's stage and value, prioritize hot prospects, and let AI assistants qualify and follow up automatically.
Send segmented template campaigns to thousands of contacts over the official API, and measure delivery, reads and replies per campaign.
Use the REST API, webhooks and Make connectors to sync WhatsApp with a CRM, e-commerce platform, calendar, or payment flow.
Side-by-side telemetry comparison of competing AI tools in the same primary category
| Rank | AI Tool | Monthly Visits | MoM Growth | Direct traffic share | Pricing | Head-to-Head |
|---|---|---|---|---|---|---|
| ● | Wasapi | 58.49K | +1.8% | 66% direct | Free Trial, Paid | Current |
| 1 | Callbell | 487.98K | -24% | 72% direct | Freemium, Free Trial, Paid, Contact for Pricing | vs Callbell |
| 2 | Chaport | 1.46M | +130.1% | 75% direct | Freemium | vs Chaport |
| 3 | Notbot | 470.47K | +7.3% | 48% direct | Freemium, Free Trial, Paid | vs Notbot |
| 4 | AiSensy | 811.79K | -3.8% | 61% direct | Freemium | vs AiSensy |
| 5 | tawk.to | 5.73M | -1.5% | 69% direct | Freemium | vs tawk.to |
| 6 | SendWo | 44.24K | -9.3% | 21% direct | Freemium, Free Trial | vs SendWo |

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service

WhatsApp chatbot, CRM, and marketing automation in one dashboard

AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

Free live chat, inbox and AI helpdesk for your website

Free WhatsApp marketing software with AI chatbots, broadcasts and a shared team inbox
Free WhatsApp marketing software with AI chatbots, broadcasts and a shared team inbox

Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web
Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web

AI agents and automation for WhatsApp, social media and your website
AI agents and automation for WhatsApp, social media and your website

Build no-code AI agents and chatbots for WhatsApp and your website
Build no-code AI agents and chatbots for WhatsApp and your website

SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.
SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.

Automate WhatsApp marketing, sales and support from one shared platform
Automate WhatsApp marketing, sales and support from one shared platform

Turn WhatsApp and Instagram chats into closed sales
Turn WhatsApp and Instagram chats into closed sales