ZEPIC is an AI-infused customer engagement and marketing automation platform, described as a composable marketing OS rather than a single-channel sender. Its foundation is an in-built customer data platform that consolidates fragmented data and integrates with 50+ tools to build a 360-degree view of each customer, with real-time tracking so profiles and segments stay current as behavior changes.
On top of that data layer, ZEPIC provides audience segmentation with advanced filters, customer journeys that trigger multi-channel campaigns at the right moment, a unified team inbox for two-way WhatsApp and Instagram conversations, and reporting that connects engagement to outcomes. Channels include Email, WhatsApp, Instagram, SMS, and push notifications, so campaigns can run across the lifecycle from a single platform instead of disconnected point tools.
AI is woven through the product. Zenie AI acts as an always-on copilot for campaign creation, including voice-enabled briefs, an AI subject line generator, and AI template creation in 40+ languages. Neura HQ extends this into a connected AI agent workforce for more autonomous marketing tasks. ZEPIC reports being trusted by 1,000+ marketers, emphasizes onboarding brands in under three hours, and offers a 14-day free trial with no credit card required. Plans run from Starter and Growth through Pro and Enterprise, with engagement add-ons for email, WhatsApp, and Instagram.
