
AI-first customer service with a natively integrated AI agent

12 alternatives to Unthread, matched by what they do.
| Rank | Tool & Tagline | Official Domain | Monthly Visits | MoM Growth | Pricing Model | Primary Market | Rating | Compare |
|---|---|---|---|---|---|---|---|---|
| ● | Unthread | unthread.io | 27.02K | -7.69K (-22.2%) | Free Trial, Paid, Contact for Pricing | United States | 4.4 |
| Profile |
| 1 | Intercom | intercom.com | 4.47M | 117.9K (+2.7%) | Free Trial, Paid | United States | 4.5 | Compare |
| 2 | tawk.to | tawk.to | 5.73M | -86.22K (-1.5%) | Freemium | United States | 4.3 | Compare |
| 3 | Hiver | hiverhq.com | 140.33K | -55.69K (-28.4%) | Freemium, Free Trial, Paid, Free | United States | 4.3 | Compare |
| 4 | BoldDesk | bolddesk.com | 124.23K | -22.9K (-15.6%) | Free Trial, Contact for Pricing | United States | 4.3 | Compare |
| 5 | Kayako | kayako.com | 168.21K | 3.76K (+2.3%) | Contact for Pricing | United States | 4.3 | Compare |
| 6 | Re:amaze | reamaze.com | 455.79K | 16.04K (+3.6%) | Free Trial, Paid, Contact for Pricing | United States | 4.5 | Compare |
| 7 | Desku | desku.io | 13.63K | 9.24K (+210.5%) | Free Trial, Paid | India | 4.2 | Compare |
| 8 | Thena | thena.ai | 9.78K | -4.08K (-29.4%) | Freemium, Paid, Contact for Pricing | United States | 4.4 | Compare |
| 9 | Herodesk | herodesk.io | 12.92K | 9.41K (+267.6%) | Freemium, Free Trial, Free | Global | 4.2 | Compare |
| 10 | AIHelp | aihelpcn.net | 44.26K | 29.13K (+192.5%) | Freemium, Free Trial, Paid, Contact for Pricing | Global | 4.2 | Compare |
| 11 | Responso | responso.com | 149.13K | 6.3K (+4.4%) | Freemium, Free Trial | Poland | 4.2 | Compare |
| 12 | Richpanel | richpanel.com | 384.35K | -37.93K (-9%) | Free Trial, Contact for Pricing | United States | 4.4 | Compare |

AI-first customer service with a natively integrated AI agent

Free live chat, inbox and AI helpdesk for your website

Agentic customer service platform where teams and AI resolve support together
Agentic customer service platform where teams and AI resolve support together
Autonomous AI agents inside a complete help desk
Autonomous AI agents inside a complete help desk

AI-first help desk that resolves tickets, not just sorts them

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses

AI helpdesk that unifies chat, email and WhatsApp in one inbox
AI helpdesk that unifies chat, email and WhatsApp in one inbox

Resolve B2B customer issues where they start: Slack, email and chat

AI-native helpdesk and AI agents for e-commerce, B2B and SaaS support teams
AI-native helpdesk and AI agents for e-commerce, B2B and SaaS support teams

AI-powered in-app support, chat and ticketing for games and apps

AI helpdesk that unifies every e-commerce customer message in one inbox
AI helpdesk that unifies every e-commerce customer message in one inbox

AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands