Agentic CX platform for designing, deploying and managing AI agents on WhatsApp and other messaging channels, aimed at companies with high conversation volume where scalability and security decide what can really be automated.

What kinds of AI agents does it include?

Two families. Front-facing agents for Sales, Customer Service and Marketing talk to your customers. Team-facing agents — Copilot, Data Capture, QA and Analytics — are coordinated by an AI Agent Orchestrator to support your staff.

Which channels are supported?

WhatsApp is the main channel, alongside Instagram, Messenger, webchat, email and SMS-style messaging, all managed from the same platform with an integrated helpdesk for human handover.

Does it replace my existing helpdesk or CRM?

Yes. Hubtype connects to CRM, helpdesk, analytics and CMS tools — Salesforce, Zendesk and Contentful among them — so chat capability sits on top of the stack you already run rather than replacing it.

How does it handle security and compliance?

Conversations are end-to-end encrypted, webhooks run over SSL, and the company holds ISO 27001 certification. That combination is what lets regulated sectors such as banking and insurance run support on WhatsApp.

How do I get pricing?

Pricing is quoted through sales after a scoping conversation and a tailored demo, because cost depends on conversation volume, channels and the use cases you automate.

What results do customers report?

Customer results published on the site cite figures such as 80-85% of interactions automated, call deflection of 15-22%, and a 107% lift in a Trustpilot score within three months.

Quel est le trafic mensuel et la tendance de croissance de Hubtype ?

Hubtype reçoit actuellement 14,08 k visites mensuelles, avec une variation de trafic mensuelle de +201 (taux de croissance de +1,4 %). Son marché source principal est Inde (24,8 % de part), dont 5,65 k visites directes/mois et — visites de recherche organique/mois.

Hubtype est-il gratuit ? Quel est son modèle tarifaire ?

Hubtype fonctionne selon un modèle tarifaire Tarifs sur demande. Hubtype does not publish a price list. Pricing is quoted by the sales team after scoping your channels, conversation volume and use cases, and a personalised demo is offered before you commit. Expect an annual enterprise contract. Les plateformes de facturation et de paiement prises en charge incluent : non répertorié.

Hubtype — Trafic (14,08 k/mois), Tarifs, API & Alternatives

Open AI Tools

Hubtype — Trafic (14,08 k/mois), Tarifs, API & Alternatives | Open AI Tools

À propos de Hubtype

Front-Facing & Team AI Agents

Purpose-built agents for sales, customer service and marketing talk to customers at scale, plus team-side agents for copilot assistance, data capture, QA and analytics, all coordinated by a central orchestrator.

Flow Builder

A visual, no-code editor for designing conversation journeys, decision logic and interactive elements that push bot completion rates higher than plain text menus.

Integrated Helpdesk

One place to manage every conversation, with human handover when an AI agent reaches its limit, so customers never fall into a dead end.

Analytics Suite

Conversation analytics show where customers get stuck and which flows convert, so you can tune automation against real outcomes rather than guesswork.

Stack Integrations

Connects to your CRM, helpdesk, CMS, analytics or existing AI — Salesforce, Zendesk and Contentful included — without forcing a platform migration.

Enterprise-Grade Security

End-to-end encrypted messages, secure SSL webhooks and ISO 27001 certification make the platform viable for banking, insurance and other regulated industries.

Hubtype is an enterprise agentic CX platform for building, deploying and managing AI agents on WhatsApp, Instagram, Messenger and webchat — covering sales, customer service, marketing and internal support operations.

Cas d'usage à fort impact pour Hubtype

Customer support leaders

Deflect high-volume messaging queries

Automate order, booking and account queries on WhatsApp with interactive flows, and hand off to a human the moment an agent hits its limit.

Sales and growth teams

Turn messaging into a sales channel

Qualify and nurture leads inside WhatsApp with personalised, conversational journeys, then route qualified prospects into your CRM automatically.

Regulated industries (banking, insurance)

Operate compliant WhatsApp support

Run support on a channel that satisfies encryption and audit expectations without exposing sensitive customer data.

Support operations

Give agents an internal copilot

Let internal agents capture data, answer policy questions, review QA samples and surface analytics so your team spends time on hard cases.

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Rang	Outil d'IA	Visites mensuelles	Croissance mensuelle	Part du trafic direct	Tarifs	Face à face
●	Hubtype	14,08 k	+1,4 %	40% direct	Tarifs sur demande	Actuel
1	Gupshup	428,89 k	+10,8 %	76% direct	Tarifs sur demande	vs Gupshup
2	Callbell	487,98 k	-24 %	72% direct	Freemium, Essai gratuit, Payant, Tarifs sur demande	vs Callbell
3	LimeChat	139,03 k	-24,7 %	72% direct	Tarifs sur demande	vs LimeChat
4	Sierra	341,07 k	+16,4 %	40% direct	Tarifs sur demande	vs Sierra
5	Sendbird	203,55 k	+7,6 %	65% direct	Tarifs sur demande	vs Sendbird
6	Respond.io	1,61 M	-8,7 %	77% direct	Freemium	vs Respond.io