Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
Visitas mensais estimadas ao site
Estimativas da Similarweb para este domínio, não usuários ativos. Apenas meses com observações são exibidos; a data de coleta é separada do período medido.
Coletado em 11 de nov. de 2026
É a avaliação da nossa equipe editorial, de 0 a 5, e não uma média de notas de usuários. Os pontos de vista desta página são escritos por IA com base no que sabemos sobre o produto. Não são avaliações de clientes.
Segundo a telemetria do OpenAITools.app verificada em 2026-11-11, Yuma (yuma.ai) é uma plataforma de IA indexada em Atendimento ao cliente com IA que gera 31,26 mil visitas mensais com variação de tráfego mês a mês de -3,89 mil (-11,1%). Seu principal mercado geográfico é Estados Unidos (28,1% de participação no tráfego) e opera com modelo de preços Teste gratuito, Pago, Preço sob consulta. As principais alternativas concorrentes por volume mensal incluem Aide (9,98 mil visitas/mês), Sierra (341,07 mil visitas/mês), Richpanel (384,35 mil visitas/mês).
Resolve solicitações de reembolso e rastreio automaticamente.
Perfeito para lojas Shopify que recebem muito suporte.
Perspectivas sintetizadas por IA com base na inspeção do site, preços e referências da categoria — não são depoimentos reais de clientes.
Yuma turns your SOPs and past conversations into tested playbooks that run across every inbound and outbound channel.
Agents resolve where-is-my-order, returns, refunds, cancellations, subscription changes and address edits end to end with real system actions.
An AI Q&A widget on product pages answers sizing, compatibility and ingredients questions, with A/B-tested results of up to +23 percent revenue per visit.
Auto-reply to routine social questions, hide spam, amplify positive mentions and flag churn signals on Facebook and Instagram.
Connect your helpdesk and Yuma analyses your ticket history to produce a free CX audit highlighting automation gaps and escalation patterns.
Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
Automate where-is-my-order, returns and refund tickets in Gorgias or Zendesk while keeping first response time under a minute.
Answer sizing, compatibility and ingredient questions on product pages to reduce hesitation and lift add-to-cart rates.
Auto-reply to routine DMs, hide spam and amplify positive mentions while flagging customers showing churn signals.
Run a free CX audit to expose automation gaps and escalation patterns before deciding where AI should act first.
Comparação de telemetria lado a lado de ferramentas de IA concorrentes na mesma categoria principal
| Classificação | Ferramenta de IA | Visitas mensais | Crescimento mensal | Participação do tráfego direto | Preços | Comparação direta |
|---|---|---|---|---|---|---|
| ● | Yuma | 31,26 mil | -11,1% | 60% direto | Teste gratuito, Pago, Preço sob consulta | Atual |
| 1 | Aide | 9,98 mil | -1,1% | 40% direto | Teste gratuito, Pago, Preço sob consulta | vs Aide |
| 2 | Sierra | 341,07 mil | +16,4% | 40% direto | Preço sob consulta | vs Sierra |
| 3 | Richpanel | 384,35 mil | -9% | 79% direto | Teste gratuito, Preço sob consulta | vs Richpanel |
| 4 | Forethought | 84 mil | -29,1% | 39% direto | Preço sob consulta | vs Forethought |
| 5 | DigitalGenius | 59,27 mil | +11,8% | 72% direto | Preço sob consulta | vs DigitalGenius |
| 6 | Gorgias | 2,66 mi | +2,4% | 78% direto | Preço sob consulta | vs Gorgias |
Agente de atendimento com IA que resolve pedidos, reembolsos e devoluções no e-commerce
Agente de atendimento com IA que resolve pedidos, reembolsos e devoluções no e-commerce
Crie agentes de IA que tratam conversas com clientes em chat, voz, e-mail, SMS e WhatsApp.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
IA agêntica que resolve o suporte de ponta a ponta
IA agêntica que resolve o suporte de ponta a ponta
O agente de IA para ecommerce que resolve os problemas de ponta a ponta
O agente de IA para ecommerce que resolve os problemas de ponta a ponta
IA conversacional e helpdesk feitos para marcas de ecommerce
Agente de IA que se autoaperfeiçoa e resolve tickets de suporte empresarial de ponta a ponta
Agente de IA que se autoaperfeiçoa e resolve tickets de suporte empresarial de ponta a ponta
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Plataforma de experiência do cliente com IA que unifica suporte, vendas e serviço
Plataforma de experiência do cliente com IA que unifica suporte, vendas e serviço
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
Agentes de IA gerenciados que respondem em chat, e-mail, telefone e WhatsApp
Agentes de IA gerenciados que respondem em chat, e-mail, telefone e WhatsApp
