Shared business phone system where your team and AI agents work together
Estimated monthly website visits
Similarweb estimates for this domain, not active users. Only available observation months are shown; collection date is separate from the traffic period.
Collected Nov 11, 2026
This is our editors' assessment out of 5, not an average of user ratings. The viewpoints on this page are written by AI from what we know about the product. They are not customer reviews.
According to OpenAITools.app telemetry verified on 2026-11-11, Quo (formerly OpenPhone) (openphone.com) is an AI platform indexed under AI Customer Service generating 138.56K monthly visits with a month-over-month traffic delta of -14.04K (-9.2%). Its primary geographic market is United States (87% traffic share), and it operates on a Free Trial, Paid pricing model. Top competing alternatives by monthly volume include Dialpad (2.76M visits/mo), JustCall (780.29K visits/mo), CallHippo (273.07K visits/mo).
Shared numbers and automated call transcripts completely changed how our remote support team handles client follow-ups.
The AI summaries save me hours of listening to recorded support calls every week. Worth every penny.
Desktop app can occasionally lag when switching between multiple shared inboxes, but overall solid.
Seamless.
AI-synthesized perspectives grounded in live site inspection, pricing structure, and category benchmarks — presented as editorial viewpoints rather than individual customer testimonials.
Give a whole team one business number with shared access to calls, voicemails and text threads, so nobody double-answers a customer.
An AI agent answers incoming calls when the team is unavailable, collects the key details, and routes the conversation to a human when needed.
Recorded calls are transcribed and summarized automatically, removing manual note-taking and making follow-up easier.
Connect Claude, ChatGPT or your own agent to call and message data through one-click integrations, a public MCP server and an API.
Sync conversations with HubSpot, Salesforce, Pipedrive, Zoho, Slack, Zapier and industry tools like Clio, Jobber and Housecall Pro.
OpenPhone has rebranded to Quo, and the website now redirects to quo.com, but the product is the same collaborative business phone system it always was — now positioned more explicitly around the idea that people and AI agents share the same phone line. Teams get one or more business numbers, shared inboxes for calls and texts, and a mobile and desktop app that keeps everyone aligned on who talked to which customer.
The AI layer is the main thing that has changed. Sona, Quo's AI agent, answers calls when your team cannot, captures the details, and hands the conversation back to a human when it matters. Recorded calls come back transcribed and summarized so nobody has to take notes, and there is a public MCP server plus an API so your own agent can read the data and act on it. One-click connectors for Claude and ChatGPT let those assistants work with your call and text history.
Operationally, Quo covers the standard business phone toolkit: shared numbers, call routing and phone menus, voicemail with transcription, SMS and MMS messaging, analytics and oversight, and integrations with the CRM and help-desk tools teams already use — HubSpot, Salesforce, Zapier, Slack, Clio, Jobber and many more. The company says it powers conversations for more than 90,000 businesses, and porting an existing number over is a supported, guided process.
Side-by-side telemetry comparison of competing AI tools in the same primary category
| Rank | AI Tool | Monthly Visits | MoM Growth | Direct traffic share | Pricing | Head-to-Head |
|---|---|---|---|---|---|---|
| ● | Quo (formerly OpenPhone) | 138.56K | -9.2% | 63% direct | Free Trial, Paid | Current |
| 1 | Dialpad Combines robust cloud telephony with advanced AI speech analytics, but has a more complex enterprise interface. | 2.76M | +10.7% | 72% direct | Paid | vs Dialpad |
| 2 | JustCall Offers comprehensive business phone features and CRM integrations, but can feel pricier for small teams. | 780.29K | +11.8% | 79% direct | Paid | vs JustCall |
| 3 | CallHippo Provides virtual numbers and VoIP calling worldwide, but lacks the polished, modern team messaging interface. | 273.07K | +16.9% | 47% direct | Free Trial, Paid | vs CallHippo |
| 4 | MiiTel Focuses heavily on voice analytics and call scoring, but offers less casual everyday team messaging flexibility. | 276.98K | +10.8% | 77% direct | Free Trial, Paid | vs MiiTel |
| 5 | Smith.ai Combines live human receptionists with AI call handling, but is tailored more toward receptionist services than team calling. | 151.98K | -3.4% | 58% direct | Free Trial, Paid | vs Smith.ai |
| 6 | Brilo AI Deploys autonomous AI voice agents for call routing, but lacks OpenPhone's casual team messaging and SMS collaboration. | 39.55K | +12.5% | 39% direct | Contact for Pricing | vs Brilo AI |
Combines robust cloud telephony with advanced AI speech analytics, but has a more complex enterprise interface.
Combines robust cloud telephony with advanced AI speech analytics, but has a more complex enterprise interface.
Offers comprehensive business phone features and CRM integrations, but can feel pricier for small teams.
Provides virtual numbers and VoIP calling worldwide, but lacks the polished, modern team messaging interface.
Provides virtual numbers and VoIP calling worldwide, but lacks the polished, modern team messaging interface.
Focuses heavily on voice analytics and call scoring, but offers less casual everyday team messaging flexibility.
Focuses heavily on voice analytics and call scoring, but offers less casual everyday team messaging flexibility.
SpecialistCombines live human receptionists with AI call handling, but is tailored more toward receptionist services than team calling.
SpecialistCombines live human receptionists with AI call handling, but is tailored more toward receptionist services than team calling.
SpecialistDeploys autonomous AI voice agents for call routing, but lacks OpenPhone's casual team messaging and SMS collaboration.
SpecialistBuilds conversational phone agents easily, but is less suited for daily team phone calls and text messaging.
SpecialistBuilds conversational phone agents easily, but is less suited for daily team phone calls and text messaging.
SpecialistProvides highly scalable developer APIs for voice agents, but is less of a simple out-of-the-box team phone app.
SpecialistProvides highly scalable developer APIs for voice agents, but is less of a simple out-of-the-box team phone app.
Business phone system with AI voice agents for small teams
Business phone system with AI voice agents for small teams
SpecialistAI receptionist that answers, qualifies and books across voice, text, email and chat 24/7
SpecialistAI receptionist that answers, qualifies and books across voice, text, email and chat 24/7
SpecialistAI-first customer service with a natively integrated AI agent
SpecialistEnterprise voice AI that resolves customer conversations
SpecialistEnterprise voice AI that resolves customer conversations
