
依功能與用途,為你挑選 12 款 Unthread 的替代工具。
| 1 | Intercom | intercom.com | 447.11萬 | 11.79萬 (+2.7%) | 免費試用、付費 | 美國 | 4.5 | 比較 |
| 2 | tawk.to | tawk.to | 572.68萬 | -8.62萬 (-1.5%) | 免費增值 | 美國 | 4.3 | 比較 |
| 3 | Hiver | hiverhq.com | 14.03萬 | -5.57萬 (-28.4%) | 免費增值、免費試用、付費、免費 | 美國 | 4.3 | 比較 |
| 4 | BoldDesk | bolddesk.com | 12.42萬 | -2.29萬 (-15.6%) | 免費試用、需聯絡報價 | 美國 | 4.3 | 比較 |
| 5 | Kayako | kayako.com | 16.82萬 | 3758 (+2.3%) | 需聯絡報價 | 美國 | 4.3 | 比較 |
| 6 | Re:amaze | reamaze.com | 45.58萬 | 1.6萬 (+3.6%) | 免費試用、付費、需聯絡報價 | 美國 | 4.5 | 比較 |
| 7 | Desku | desku.io | 1.36萬 | 9243 (+210.5%) | 免費試用、付費 | 印度 | 4.2 | 比較 |
| 8 | Thena | thena.ai | 9781 | -4078 (-29.4%) | 免費增值、付費、需聯絡報價 | 美國 | 4.4 | 比較 |
| 9 | Herodesk | herodesk.io | 1.29萬 | 9406 (+267.6%) | 免費增值、免費試用、免費 | 全球 | 4.2 | 比較 |
| 10 | AIHelp | aihelpcn.net | 4.43萬 | 2.91萬 (+192.5%) | 免費增值、免費試用、付費、需聯絡報價 | 全球 | 4.2 | 比較 |
| 11 | Responso | responso.com | 14.91萬 | 6296 (+4.4%) | 免費增值、免費試用 | 波蘭 | 4.2 | 比較 |
| 12 | Richpanel | richpanel.com | 38.43萬 | -3.79萬 (-9%) | 免費試用、需聯絡報價 | 美國 | 4.4 | 比較 |

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.

Thena is an AI customer support platform built for B2B SaaS teams, unifying Slack, email, web chat and MS Teams into one ticketing flow with AI agents that resolve questions and run account tasks.

Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.